Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Alcaraz

Torrance

Summary

Dynamic Pharmacy Assistant with experience at Kaiser Permanente, excelling in patient advocacy and medication management. Proficient in intravenous therapy and bilingual in Spanish, I effectively collaborate with healthcare professionals to enhance patient care and streamline medication refills, ensuring quality service and support for diverse patient needs.

Overview

20
20
years of professional experience

Work History

Pharmacy Assistant

Kaiser Permanente
Los Angeles
11.2004 - Current

As a pharmacy assistant working at the call center for Kaiser pharmacy, I order medication refill for patients and advocate for patients by sending message to doctors when needed. I Delivered quality care to customers through close collaboration with pharmacist. I also Receive telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.

Education

Certificate - Intravenous Therapy And Blood Withdrawal

KSK Training Center
Gardena, CA
02-2025

Certificate - Licensed Vocational Nurse

California Career Institute
Hawthorne, CA
10-2024

Skills

  • Intravenous therapy
  • Patient assessment
  • Knowledgeable in medication
  • Patient advocacy
  • Bilingual in Spanish

Timeline

Pharmacy Assistant

Kaiser Permanente
11.2004 - Current

Certificate - Intravenous Therapy And Blood Withdrawal

KSK Training Center

Certificate - Licensed Vocational Nurse

California Career Institute
Michelle Alcaraz