ANDREA A HERNANDEZ
Torrance
Summary
Bilingual professional (Spanish – Intermediate English) with over 4+ years of experience in logistics, picking & packing, shipping & receiving, clerical work, and team leadership. Skilled in quality control, order fulfillment, data entry, process optimization, and ensuring customer satisfaction. Known for reliability, attention to detail, and the ability to support and guide teams in achieving company goals.
Overview
4
4
years of professional experience
Work History
Shipping & Receiving Clerical / Receiving Clerk
NRT
07.2023 - 09.2025
- Registered all inbound shipments arriving at the warehouse, keeping the receiving log updated.
- Managed shipping tasks when necessary: prepared documents, coordinated dispatches, verified correspondence before shipment.
- Prepared daily reports of discrepancies, damages, or shortages; communicated with other departments to resolve issues.
- Conducted inventories and maintained a clean and safe work area.
- Operated pallet jack to move merchandise when needed.
- Responsible for maintaining accurate records and coordination with colleagues to ensure error-free operations.
Line Leader / Supervisor Training
Cosmetix West
02.2022 - 03.2023
- Led and coordinated a large team, ensuring productive efficiency and goal achievement.
- Supervised quality control, product inspection, identifying defects, and ensuring company standards.
- Received training for Supervisor and performed general processing supervision across the company.
- Verified that each order was complete (quantities, quality, customer destination).
- Coordinated deliveries to ensure products reached customers in excellent condition.
Education
High School Diploma -
Narbonne High School
Harbor City, CA06.2022
Skills
- Picking & Packing Accuracy
- Shipping & Receiving Procedures
- Quality Control & Assurance
- Order Verification & Destination Confirmation
- Data Entry & Database Management
- Bilingual: English & Spanish
- Problem-Solving & Decision-Making
- Time Management & Multitasking
- Attention to Detail
- Microsoft Office Suite (Word, Excel, Outlook)
- Use of Pallet Jack / Warehouse Equipment
- Knowledge on JDA, Itrack, SCAN, AS400 programs
- Labeling & Proper Sealing
- Strong Interpersonal & Communication Skills
- Reliability & Responsibility
- Organizational Skills & Workplace Cleanliness
Accomplishments
- Increased team efficiency by approximately 20% at Cosmetic West by reorganizing workflow and providing hands-on training to new employees.
- Reduced product defects by implementing a stricter quality control checklist.
- Improved data accuracy at NRT Transportations by thoroughly reviewing documents, reducing data entry errors by over 15%.
- Optimized the inbound receiving process using digital systems for tracking, ensuring faster processing and reliable shipment tracking.
- At Häfele America, helped reduce selection and packing errors by implementing additional pre-shipment checks.
- Enhanced customer satisfaction by ensuring packages arrived undamaged through proper packaging and adherence to standards.
- Decreased time between order issuance and final dispatch by streamlining the picking/packing process.
- Recognized for bilingual skills, facilitating communication between Spanish-speaking staff and English-speaking management.
- Maintained 100% compliance with documentation and record standards, supporting audits without issues.
Timeline
Shipping & Receiving Clerical / Receiving Clerk
NRT
07.2023 - 09.2025
Line Leader / Supervisor Training
Cosmetix West
02.2022 - 03.2023
High School Diploma -
Narbonne High School