Pretam Mondal
Toronto,ON
Summary
Accomplished Technical Product Manager with a seamless transition from Senior Data Engineer, bringing over 8 years of diverse IT experience. Proficient in Product Lifecycle Management, Cloud technologies, ETL tools, and various programming and database languages within the Telecom and Banking & Financial Services sectors. Adept at leading teams of over 10 members and working collaboratively with cross-functional teams to design, develop, and launch high-impact products. Currently holding a Spouse Open Work Permit and have applied for Canadian Permanent Residency.
Overview
10
10
years of professional experience
Work History
Technical Product Manager
JIO PLATFORMS LIMITED
05.2022 - Current
- Product Ownership: Articulated product vision and roadmap, owning the full product lifecycle from cradle to grave.
- Market research : identified gaps in the product through market research, and led the build of features across engineering and design, resulting in significant growth.
- Cross-Functional Coordination: Coordinated with sales and marketing teams to deliver high-quality product collaterals for all channels to market.
- Project Leadership: Led projects involving cross-functional teams of 10+ members, managed stakeholder communication, and oversaw product development from inception to implementation, contributing to a 30% increase in annual revenue.
- Agile Development: Reduced time to market for new features by 40% through Agile development and cross-functional collaboration.
- Roadmap and Backlog Management: Partnered with business customers to develop and communicate the strategic vision, product roadmap and backlog.
- User engagement: Introduced new features and improved user interfaces, boosting user engagement metrics by 60%.
- Customer Engagement: Worked closely with engineering and marketing teams to continuously improve customer engagement, simplify the customer journey, and optimize user experience, resulting in a 25% increase in the customer retention rate.
- Infrastructure Vision: Can succinctly articulate a compelling vision for infrastructure as a service.
- Cloud Knowledge: Broad business and technical knowledge about current cloud products, including Azure and GCP.
- Service Uptime: Achieved 99.99% uptime for cloud services, exceeding industry standards.
- Cost Optimization: Optimized data processing pipelines, resulting in a 20% reduction in operational costs.
- Customer Satisfaction: Integrated user feedback into data product development, elevating the customer satisfaction index by 20%.
- Documented system specifications, use cases, business rules, process flows and other technical details associated with the product launch.
Senior Data Engineer
TATA Consultancy Services LTD
12.2014 - 05.2021
- Played a key role in various SDLC phases, from requirement gathering to module delivery, ensuring comprehensive understanding and effective management of each stage
- Excelled in both Waterfall and Agile environments, demonstrating flexibility and adaptability to meet project needs
- Collaborated closely with Business Analysts to translate business requirements into functional requirements and detailed design documents
- Conducted impact analysis and implemented ETL processes, ensuring data integrity and reliability
- Delivered innovative and high-quality BI solutions, addressing evolving business requirements
- Developed complex code for diverse business needs, with rigorous unit testing to ensure robustness and reliability
- Client: CITI Bank Canada
Education
Executive PGDM -
INTERNATIONAL MANAGEMENT INSTITUTE
05.2022
BTech - Electronics and Communication
CALCUTTA INSTITUTE OF ENGINEERING AND MANAGEMENT
01.2014
ST. THOMAS' DAY SCHOOL -
ST. THOMAS' DAY SCHOOL
01.2010
THE PARK ENGLISH SCHOOL -
THE PARK ENGLISH SCHOOL
01.2008
Skills
- Stakeholder communication
- Data-driven decision making
- Cross-functional team leadership and management
- Competitive analysis
- Vendor relationship management
- Product lifecycle management
- Product road mapping
- Market Collaterals
- Cloud technologies (Azure, GCP)
- Agile Methodologies
- Software development tools: JIRA, Confluence, Azure DevOps
- Advanced Excel
- ETL tools (Ab Initio)
- SQL/PLSQL and DB2
- Data warehousing and BI concepts
- Concepts of Tableau & Python
Additional Information
Spouse Open Work Permit holder, Applied for Canadian Permanent Residency
Awards Or Certifications
On the SPOT Awards, TCS, Kolkata, India, 12/01/17
Timeline
Technical Product Manager
JIO PLATFORMS LIMITED
05.2022 - Current
Senior Data Engineer
TATA Consultancy Services LTD
12.2014 - 05.2021
Executive PGDM -
INTERNATIONAL MANAGEMENT INSTITUTE
BTech - Electronics and Communication
CALCUTTA INSTITUTE OF ENGINEERING AND MANAGEMENT
ST. THOMAS' DAY SCHOOL -
ST. THOMAS' DAY SCHOOL
THE PARK ENGLISH SCHOOL -
THE PARK ENGLISH SCHOOL
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