Summary
Work History
Education
Skills
Certification
Languages
Timeline
AccountManager

Arman Abshar

Richmond Hill

Summary

Technical product management professional with proven ability to lead product development from concept to launch. Skilled in roadmap planning, stakeholder communication, and agile methodologies. Strong focus on team collaboration, driving results, and adapting to changing needs. Adept at leveraging data analysis, user feedback, and market trends to deliver impactful solutions.

Work History

Technical Product Manager

The Nationwide Group
Markham, ON
08.2020 - 04.2025
  • Led the end-to-end product lifecycle, from ideation through successful launch and continuous improvement, with a focus on driving scalability and delivering high-impact features across web and mobile platforms
  • Translated business needs into well-defined functional requirements and technical specifications, aligning stakeholders and delivery teams
  • Directed cross-functional collaboration with internal teams and international banking partners to prioritize product features, enhancing user experience and driving business growth through data-driven insights and feedback
  • Collaborated with key stakeholders to shape product roadmaps and prioritize features, driving a 20% improvement in customer satisfaction
  • Facilitated Agile ceremonies, championed documentation best practices, and empowered high-performing development teams

Project Coordinator (Part-Time)

Teb Cina
Kitchener, ON
02.2019 - 08.2020
  • Developed and maintained detailed project schedules, ensuring alignment with project goals, timelines, and resource allocation
  • Coordinated day-to-day project activities for interior design projects, ensuring smooth operations and timely completion of tasks
  • Organized and facilitated project meetings, tracking progress and ensuring clear communication among team members and stakeholders
  • Met project deadlines on the majority of projects assigned.
  • Facilitated communication among cross-functional teams to enhance collaboration and information sharing.
  • Managed project documentation, ensuring accuracy and accessibility for all team members.

Product Manager

The Nationwide Group
Markham, ON
01.2018 - 07.2020
  • Defined and executed the strategic vision for TNGOC product lines, ensuring alignment with long-term business objectives and customer-centric innovation across multiple markets (Canada, Mexico, US, Caribbean)
  • Provided strategic leadership and mentorship across a cross-functional product organization, enabling strong collaboration, execution discipline, and high-impact delivery
  • Collaborated closely with data and technology teams to drive solution design, effort estimation, and informed scope decisions within technical constraints
  • Managed stakeholder expectations and ensured alignment with business goals through continuous engagement and reporting

Sr Business Analyst / Production Support L3/L4

The Nationwide Group
Markham, ON
01.2016 - 01.2018
  • Led Agile transformation efforts by championing Agile methodologies and optimizing Scrum ceremonies - including sprint planning, backlog refinement, and retrospectives—to drive cross-functional alignment, faster delivery, and higher product quality
  • Analyzed customer needs, developed business requirements, and supported QA testing, contributing to the successful rollout of key system enhancements
  • Acted as a liaison between product, development, and customer teams, ensuring accurate communication of technical and business requirements
  • Delivered process improvements that reduced production incidents by 25% through proactive monitoring and issue resolution.

Education

Post Graduate Certificate - Project Management

George Brown - St. James Campus
Toronto, ON
08.2016

Bachelor of Engineering - Software

Ryerson University
Toronto, ON
06.2015

Advanced Diploma - Human Resources

George Brown - St. James Campus
Toronto, ON
08.2014

Skills

  • Continuous integration and deployment
  • Sprint planning
  • Product backlog management
  • Product requirement documentation
  • Data-driven decision making
  • Business process improvement
  • Market research and analysis
  • Product roadmapping
  • Software development lifecycle
  • Stakeholder communication
  • Vendor relationship management
  • Performance metrics tracking
  • Competitive analysis
  • Customer journey mapping
  • Technical strategy development
  • Cross-functional team leadership
  • Data analysis

Certification

  • Marketing Research Fundamentals (SCMRF) - November 2025
  • SM Study - Product-Led Certification - September 2024
  • Pendo.io Inc. - Advanced Certified ScrumMaster (A-CSM) - September 2024
  • Scrum Alliance – Think louder - Product Analytics Certification (PAC) - August 2024
  • Pendo.io Inc. - Advanced Certified Scrum Product Owner (A-CSPO) - June 2024
  • Scrum Alliance – Think louder - Business Analytics Specialization - March 2023
  • Coursera Course Certificates – University of Pennsylvania - R Programming - June 2022
  • Coursera Course Certificates – John Hopkins University - Modern Application Development with Python on AWS Specialization - May 2022
  • Coursera Course Certificates – Amazon AWS - Google Project Management – Professional Certificate - March 2022
  • Coursera Course Certificates – Google - Google Data Analytics – Professional Certificate - March 2022
  • Coursera Course Certificates – Google - Google IT Support – Professional Certificate - April 2022

Languages

English
Native or Bilingual

Timeline

Technical Product Manager

The Nationwide Group
08.2020 - 04.2025

Project Coordinator (Part-Time)

Teb Cina
02.2019 - 08.2020

Product Manager

The Nationwide Group
01.2018 - 07.2020

Sr Business Analyst / Production Support L3/L4

The Nationwide Group
01.2016 - 01.2018

Bachelor of Engineering - Software

Ryerson University

Advanced Diploma - Human Resources

George Brown - St. James Campus

Post Graduate Certificate - Project Management

George Brown - St. James Campus

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Arman Abshar