Summary
Overview
Work History
Education
Skills
Additional Information
Sales Experience
Timeline
Generic

PRAJAL SHARMA

Brantford,Canada

Summary

Dynamic and results-driven sales professional with experience in direct sales, customer acquisition, and relationship management. Skilled in cold calling, lead generation, and closing deals. Adept at building strong customer relationships and exceeding sales targets. A persuasive communicator with a keen ability to identify customer needs and provide tailored solutions to drive business growth.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Member (Sales & Customer Service Focus)

Tim Hortons
Brantford, Canada
08.2023 - Current
  • Engaged with customers to upsell and cross-sell menu items, increasing revenue
  • Provided exceptional customer service, ensuring repeat business and brand loyalty
  • Handled transactions efficiently, demonstrating strong cash-handling skills
  • Assisted in training new team members, focusing on customer engagement techniques

Sales Representative (Door-to-Door)

Go Sales
Mississauga, Canada
02.2023 - 07.2023
  • Delivered high-volume direct sales, successfully converting prospects into customers
  • Developed and implemented sales strategies, consistently surpassing targets
  • Built strong rapport with clients, increasing customer retention and referrals
  • Conducted product demonstrations, effectively highlighting benefits to potential buyers
  • Managed objections and negotiated deals, enhancing overall sales performance

Education

Bachelor of Arts - General Arts and Sciences

Conestoga College Institute of Technology and Advanced Learning
Kitchener, ON
04.2023

Skills

  • Customer Relationship Management
  • Upselling
  • Cross-selling
  • Customer retention strategies
  • Negotiation & Persuasion
  • Handling objections
  • Closing deals
  • Contract negotiations
  • Communication & Presentation

Additional Information

Open to sales roles in retail and direct sales., Comfortable with commission-based and target-driven environments., Fluent in English

Sales Experience

  • Sales Representative (Door-to-Door), Go Sales, Mississauga, ON, 02/01/23, 07/31/23, Delivered high-volume direct sales, successfully converting prospects into customers., Developed and implemented sales strategies, consistently surpassing targets., Built strong rapport with clients, increasing customer retention and referrals., Conducted product demonstrations, effectively highlighting benefits to potential buyers., Managed objections and negotiated deals, enhancing overall sales performance.
  • Team Member (Sales & Customer Service Focus), Tim Hortons, Brantford, ON, 08/01/23, Present, Engaged with customers to upsell and cross-sell menu items, increasing revenue., Provided exceptional customer service, ensuring repeat business and brand loyalty., Handled transactions efficiently, demonstrating strong cash-handling skills., Assisted in training new team members, focusing on customer engagement techniques.

Timeline

Team Member (Sales & Customer Service Focus)

Tim Hortons
08.2023 - Current

Sales Representative (Door-to-Door)

Go Sales
02.2023 - 07.2023

Bachelor of Arts - General Arts and Sciences

Conestoga College Institute of Technology and Advanced Learning

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PRAJAL SHARMA