PRACHI PATEL
Summary
Great communication skill and customer management skill. Strong problem-solving skills, reliable and highly committed to achieving a result Ability to work under pressure and creative in thinking Effective oral and written communication skills and have multitasking skill Cashier with 4 years in retail and customer service. Solid team player with upbeat, positive attitude.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Assistant Store Manager
7-Eleven
06.2019 - Current
- Accountable for providing excellent customer service in a fast paced, multi-register retail environment and processing/restocking inventory, assisting with sales in various department areas and engaging customers in sales, returns and refunds
- Open and close the registers, handles cash register operations and cash transactions accurately
- Provide excellent customer service at the front end by quickly ringing customers through, processing payments, and properly bagging merchandise
Customer Service Clerk
Canada Post
06.2019 - 10.2022
- Perform a wide range of counter and, duties in post office, such as: process traditional post office received letters and parcels; weighing, measuring, and mailing letters; sell postage and revenue stamps, postal cards and stamped envelopes
- Fill out and sell money orders and do money gram; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage.
Customer Service & Cashier
Walmart
10.2018 - 05.2019
- Ensure proper organization of the store
- Respond to customer complaints and questions by resolving them in the professional manner
- Educate and enlighten customers on product prices and details to match the customers requirements and needs by ensuring customer satisfaction
- Handle request for money orders through phone by maintaining customer satisfaction
Teller Service Representative
Western Union Agent
03.2016 - 08.2018
- Cash checks, pay bills, process money order, wire money nationally and internationally
- Balance drawer, added new customers to the system and handle complaints and cash inflows and outflows
- Helping maintain records to comply with laws and regulations, examined checks for identification and endorsement
- Delivered prompt, accurate and excellent customer service
Education
Bachelors - Earth And Environmental Sciences
University of Manitoba
Skills
- Strong organizational skills
- Microsoft office: MS Excel, MS powerpoint, Outlook
- Active listening skills
- Adaptive team player
- Large cash/check deposits expert
- Cash handling
- Detail oriented
- Neat clean and professional appearance
Certification
GEOG 3203
Timeline
Assistant Store Manager
7-Eleven
06.2019 - Current
Customer Service Clerk
Canada Post
06.2019 - 10.2022
Customer Service & Cashier
Walmart
10.2018 - 05.2019
Teller Service Representative
Western Union Agent
03.2016 - 08.2018
Bachelors - Earth And Environmental Sciences
University of Manitoba
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