Prabhjot Singh
Winnipeg,MB
Summary
Hardworking and passionate electronics sales associate with strong organizational skills eager to secure supervisor position.
Ready to help team achieve company goals.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths.
Dedicated to welcoming customers and providing comprehensive service.
Organised and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Wireless Sales Associate
OSL Retail Services
Winnipeg, MB
01.2025 - 05.2025
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Oversaw signage, pricing and shelf labeling to promote neat, professional presentation.
- Streamlined the activation process for new devices, ensuring a smooth experience for customers while increasing efficiency.
- Collaborated with team members to achieve high-performance results in a fast-paced retail setting.
- Built rapport with clientele through active listening skills, understanding their unique requirements, and offering tailored solutions accordingly.
- Upsold customers by recommending accessories and promotions to increase revenue.
Electronics Sales Associate
OSL Retail Services
11.2022 - 12.2024
- Approached customers and engaged in conversation through use of effective interpersonal and people skills
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Completed customer's purchase by effectively processing credit and debit cards, cash and personal checks.
- Applied knowledge of electronics products to educate prospects and customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Processed credit and debit card payments to complete customer buying experience.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Managed time efficiently in order to complete all tasks within deadlines.
Amazon Fulfilment Associate
Amazon Fulfilment Centre, YYZ4
09.2021 - 02.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Educated customers on special pricing opportunities and company offerings
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Answered inbound calls, chats and emails to facilitate customer service
- Monitored product quality, reporting problems to mitigate safety issues and improve processes
- Leveraged combination of skills to identify issues and determine underlying causes
- Picked products from automated robots, scan them and transferred to appropriate areas for further processing.
Education
PG Diploma - Architectural Technician
Sheridan College
Mississauga04.2021
Skills
- Positive Customer Engagement
- Product Recommendations
- Operate Cash Register
- Interpersonal and Written Communication
- Team Cooperation
- Electronics Knowledge
- Sales Assistance
- Adaptable and Flexible
- Attention to Detail
- Willingness to Learn
- Team Member Motivation
- Time Management
- Team Goals
- Inventory Counting Proficiency
- Stockroom Maintenance
Timeline
Wireless Sales Associate
OSL Retail Services
01.2025 - 05.2025
Electronics Sales Associate
OSL Retail Services
11.2022 - 12.2024
Amazon Fulfilment Associate
Amazon Fulfilment Centre, YYZ4
09.2021 - 02.2022
PG Diploma - Architectural Technician
Sheridan College