Portia McIntosh
Scarborough
Summary
Highly motivated individual with passion for helping others. Possesses excellent interpersonal and communication skills and is always eager to learn and grow. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
9
9
years of professional experience
Work History
Wireless Sales Associate
OSL Retail Services
2014.09 - 2019.01
- Handled customer returns and exchanges professionally, ensuring a positive outcome for both the customer and the business.
- Assisted and supported training of new sales associates.
- Oversaw signage, pricing and shelf labeling to promote neat, professional presentation.
- Assisted customers in troubleshooting technical issues, fostering trust and building long-term relationships.
- Demonstrated proficient product knowledge to customers and provided detailed product information.
- Awarded multiple incentives for overachievement in sale goal
Event Coordinator (Volunteer)
Maria Zabala
2010.01 - 2013.01
- Trip and retreat planning, Fundraiser Organization, Attendance tracking
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Performed event coordination for larger parties and gatherings.
- Brainstormed and implemented creative event concepts and themes.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
Cashier/Waitress
Shelly’s Catering Company
2011.01 - 2013.01
- Quickly responded to customer needs regarding menu selection, Obtained and prepared food orders requested by customers, Totaled customers’ bills along with receiving payment and providing change
Education
High School Diploma -
Dunbarton High School
Pickering, ONDiploma - Applied Social Sciences And Humanities
Centennial College of Applied Arts And Technology
Scarborough, ON04.2025
Skills
- Teamwork and Collaboration
- Customer Service
- Goal-Oriented
- Community Engagement
- Event Support
- Event Planning
Timeline
Wireless Sales Associate
OSL Retail Services
2014.09 - 2019.01
Cashier/Waitress
Shelly’s Catering Company
2011.01 - 2013.01
Event Coordinator (Volunteer)
Maria Zabala
2010.01 - 2013.01
High School Diploma -
Dunbarton High School
Diploma - Applied Social Sciences And Humanities
Centennial College of Applied Arts And Technology
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