Poppy Munro
Port Elgin,ON
Summary
I am a motivated and enthusiastic university student seeking summer employment. I am an experienced restaurant host working in a fact-paced environment that requires multitasking, strong communication skills and a positive work ethic to support the team. It is important to me to provide good customer service to ensure a positive experience for guests. I am respectful, kind, and focused. I always look forward to new opportunities, meeting new people and acquiring new skills.
Overview
2
2
years of professional experience
Work History
Restaurant Host
The Walker House
08.2022 - Current
- Manage front of house as lead host
- Greet customers
- Take reservations and orders by phone
- Answer questions about hours, wait times, seating, menu information
- Assign customers to tables following restaurant section rotation.
- Support servers, food runners, and bussers in any capacity required.
- Resolve guest complaints to maintain customer satisfaction and workforce effectiveness.
- Complete opening and closing duties as required.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations
- Promote business loyalty by fostering positive customer relationships
Teaching Assistant
SB Dance Academy
05.2022 - 05.2023
- Supported student learning objectives through personalized and small group assistance.
- Assisted teachers with supervision and care of group of ten children.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Promoted physical, mental and social development using classroom games and activities.
- Responded to student needs and questions promptly.
Volunteer
SB Dance Academy
05.2022 - 05.2022
- Assisted with special events or programs.
- Greeted visitors and answered questions about program, requirements and opportunities.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
Education
Some College (No Degree) - Business
Guelph University
Guelph OntarioSkills
- Smart Serve Certification
- Communicates well with clients
- Hardworking
- Quick learner
- Multitasker
- Respectful
- Responsible
- Positive
- Supports teamwork and collaboration
- Patience and understanding in all situations
Timeline
Restaurant Host
The Walker House
08.2022 - Current
Teaching Assistant
SB Dance Academy
05.2022 - 05.2023
Volunteer
SB Dance Academy
05.2022 - 05.2022
Some College (No Degree) - Business
Guelph University
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