Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
AssistantManager

Poonam Kochhar

Surrey,British Columbia

Summary

Detail-oriented Outreach Worker with extensive knowledge of homeless, addiction and mental health of varied community members. Adept at cultivating relationships with individuals and advocating for all types of needs. Successful in event planning and building connections with experience in governmental programs and cultural sensitivity.

Reliable Outreach Specialist offering diplomatic and persuasive communication skills focused on increasing program participation and effectiveness. Maintains open and positive relationships with current and prospective clients with regular follow up. Brings in new contacts through polished presentations and informational workshops.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Outreach Worker

SACH
06.2023 - Current
  • Connected individuals to appropriate resources through comprehensive assessments, referrals, and followups.
  • Developed strong relationships with local organizations to establish a network of support services for clients in need.
  • Supported homeless individuals transitioning into housing by connecting them with necessary supplies, furniture donations, and move-in assistance resources.
  • Advocated on behalf of clients experiencing discrimination or other obstacles preventing them from accessing vital services within community.
  • Served as a liaison between clients and service providers, ensuring clear communication of needs and expectations while maintaining client confidentiality at all times.
  • Established rapport with community members by actively participating in local events and demonstrating genuine care for their wellbeing.
  • Organized community events to raise awareness about available resources and promote healthy lifestyles among residents.
  • Conducted home visits to assess living conditions, identify potential risks, and provide personalized recommendations for improvement.

ABA Specialist

Surrey School District
11.2019 - Current
  • Boosted client independence through establishment of personalized goals and functional skill development plans
  • Improved client communication skills by implementing ABA strategies and techniques in therapy sessions.
  • Enhanced overall reputation of organization by maintaining high standard of excellence in service delivery and client satisfaction.
  • Evaluated effectiveness of ABA interventions by regularly reviewing progress data, making necessary adjustments for optimal outcomes.
  • Delivered high-quality training to parents and caregivers, empowering them to effectively implement ABA strategies at home.
  • Participated in case conferences with fellow practitioners to share insights, resources, and strategies for improving client outcomes.
  • Increased client progress by monitoring, tracking, and adjusting intervention strategies based on data analysis.
  • Enhanced individualized treatment plans for clients by conducting comprehensive assessments and evaluations.
  • Maintained up-to-date knowledge of best practices in field of applied behavior analysis through continuous professional development opportunities.

Special Needs Teacher

Centre For Child Development
03.2018 - 09.2019
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Collaborated with multidisciplinary team members to develop comprehensive support plans for each student''s unique needs.
  • Taught multiple subjects to students with intellectual or emotional disabilities.
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Enhanced students'' critical thinking skills through problem-solving activities and hands-on learning experiences.

Support Worker

City Of Surrey
07.2017 - 09.2019
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Collaborated with multidisciplinary team members to develop comprehensive support plans for each student''s unique needs.
  • Taught multiple subjects to students with intellectual or emotional disabilities.
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.

Education

Master of Arts - Clinical Psychology

University of Rajasthan
Jaipur, Rajasthan, India
06.1993

Skills

  • Community health
  • Cultural Competency
  • Outreach strategies
  • Client Advocacy
  • Community Engagement
  • Event Planning
  • Rehousing
  • Family outreach
  • Relationship Management
  • Community Relations

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Professional Working

Certification

  • Certificate in Counseling for Intimacy in Relationship Training - VCCT, 2015
  • Certificate in Applied Behavior Analysis, POPARD, 2017


Volunteer

  • Surrey Memorial Hospital
  • Surrey Knights Swim Club, Surrey, BC
  • Soroptimist International Surrey/Delta
  • One Voice Canada
  • DIVERSEcity
  • NEVR

Timeline

Outreach Worker

SACH
06.2023 - Current

ABA Specialist

Surrey School District
11.2019 - Current

Special Needs Teacher

Centre For Child Development
03.2018 - 09.2019

Support Worker

City Of Surrey
07.2017 - 09.2019

Master of Arts - Clinical Psychology

University of Rajasthan
  • Certificate in Counseling for Intimacy in Relationship Training - VCCT, 2015
  • Certificate in Applied Behavior Analysis, POPARD, 2017


Volunteer

  • Surrey Memorial Hospital
  • Surrey Knights Swim Club, Surrey, BC
  • Soroptimist International Surrey/Delta
  • One Voice Canada
  • DIVERSEcity
  • NEVR
Poonam Kochhar