Piri Sinnathurai
Toronto,Canada
Summary
Dynamic bilingual professional with a proven track record at Yamaha Motor Financial Services, excelling in loan analysis and client communication. Adept at crafting compelling proposals and managing customer relationships, I leverage excellent organizational skills and attention to detail to drive successful outcomes and enhance operational efficiency.
Overview
5
5
years of professional experience
Work History
Bilingual Funding Analyst
Yamaha Motor Financial Services
03.2023 - Current
- Receive loan packages and analyze to ensure all documentation requirements have been met according to policies and procedures.
- Communicate with dealer by sending detailed note if any deficiencies are found.
- Assist Manager with daily Funding reports to ensure all funded deals are accurate.
Sales Support and Proposal Writer
Flint Learning Solutions
01.2022 - 01.2023
- Created RFPs to present to clients based on their needs.
- Prepared statements of work in a timely manner and communicated with client’s procurement team to close deal.
- Input daily reports in Salesforce from all client meetings.
- Performed other administrative sales duties as assigned.
GM Bilingual Customer Care Representative
Concentrix
09.2020 - 01.2022
- Company Overview: (General Motors Campaign)
- Received and managed customer inquiries.
- Researched and assessed customer complaints to be able to come to a resolution on case.
- Identified and escalated priority issues and reporting to high-level management.
- Processed forms, orders, and applications requested by customers and dealers.
- (General Motors Campaign)
Education
Journalism and Mass Communications -
Durham College
Oshawa, ON01.2020
Social Sciences -
University of Ottawa
Ottawa, ON01.2017
Diplôme d'études collégiales -
Cegep John Abbott
Saint-Anne de Bellevue, QC01.2015
Skills
- Excellent organizational skills
- Fast and resourceful learner
- Problem solving
- Client communication
- Customer relationship management
- Time management
- Team collaboration
- Attention to detail
- Loan analysis
- Proposal writing
- Documentation management
- Salesforce CRM
References
Available upon request
Languages
- English, Oral and Written
- French, Oral and Written
Club And Volunteer Activities
- Volunteered for program trip to Guatemala to partake in digital storytelling project
- Volunteered for Special Olympics Ontario
- University of Ottawa football alumni
Timeline
Bilingual Funding Analyst
Yamaha Motor Financial Services
03.2023 - Current
Sales Support and Proposal Writer
Flint Learning Solutions
01.2022 - 01.2023
GM Bilingual Customer Care Representative
Concentrix
09.2020 - 01.2022
Journalism and Mass Communications -
Durham College
Social Sciences -
University of Ottawa
Diplôme d'études collégiales -
Cegep John Abbott
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