A security guard with an advanced understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. I graduated from Centennial College with a Police Foundation diploma. Currently, enrolled in Ontario Tech University for Criminology and Justice (Advanced Entry).
Overview
5
5
years of professional experience
1
1
Certification
Work History
Healthcare Security Officer
Paladin Security Ltd.
381 Church Street, Markham, ON, L3P 7P3
08.2022 - Current
Verified photo IDs and badges to allow guests, worker and contractors access.
Trained new employees on hospital security policies and procedures.
Assisted in resolving conflicts between patients or visitors.
Conducted rounds of hospital premises to ensure safety and security measures were being met.
Provided escorts for staff, patients, and visitors as needed.
Performed routine patrols throughout the facility grounds or parking lots.
Enforced hospital regulations regarding visitors, personnel, and vehicles.
Interacted courteously with staff members, visitors, and patients at all times.
Communicated with police officers when necessary.
Monitored and responded promptly to any suspicious activity or emergency situations.
Responded to medical emergencies by providing first aid treatment when needed.
Documented all security incidents in an incident report form.
Assisted with crowd control during special events held at the hospital.
Maintained a log of incidents such as theft or vandalism.
Inspected entrances, exits, and other areas for potential security risks.
Managed access control systems including CCTV surveillance cameras.
Identified safety hazards within the premises and reported them accordingly.
Investigated reports of missing items or suspicious activities.
Implemented effective strategies to prevent unauthorized access into restricted areas.
Maintained high levels of alertness throughout shifts.
Provided friendly and professional assistance to employees, visitors and customers.
Monitored building and property entrances and exits to detect intrusions and protect assets.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Monitored security cameras to identify and respond to suspicious activity.
Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Identified suspicious activity to determine appropriate response.
Responded to Code White - violent visitor and patient.
Respond to Code Silver - violent armed individual.
Performed patient watch on mental health patient preventing them escaping and harming themselves and others.
Performed restraints on violent and non-violent patients under the nurse or doctors orders.
Community Service Volunteer
Malvern Family Resource Centre (MFRC)
1321 Neilson Road, Scarborough, ON, M1B 3C2
10.2018 - 12.2019
Provided assistance to visitors in need of food, clothing and other resources.
Assisted with fundraising efforts for various charities.
Organized community events and activities for disadvantaged youth.
Mentored children living in low-income housing communities by providing guidance and support.
Actively listened to individuals experiencing homelessness or poverty, offering emotional support where appropriate.
Built stronger youth by teaching leadership skills and sharing job knowledge.
Instilled values to help young people make ethical and moral choices.
Collaborated with other volunteers to create awareness campaigns about social issues.
Created and promoted arts and entertainment, bringing passion and experience to elevate arts in local community.
Set goals and targets to prepare for and facilitate community workshops and meetings.
Demonstrated full understanding of ethical and legal responsibilities involved, treating clients fairly and respectfully.
Managed community relations by identifying and evaluating opportunities and requests for volunteer involvement.
Facilitated workshops focusing on topics such as budgeting, resume writing and interviewing skills.
Created an outreach program to help families facing financial hardship find employment opportunities.
Education
Ontario College Diploma - Police Foundation
Centennial College of Applied Arts And Technology
941 Progress Ave Scarborough, ON
08-2022
High School Diploma -
Lester B. Pearson Collegiate Institute
150 Tapscott Road, Scarborough, ON M1B 2L2
06-2020
Bachelor of Arts - Criminology And Justice (Advanced Entry)
University of Ontario Institute of Technology
2000 Simcoe Street N, Oshawa, ON L1G 0C5
Skills
Access Control Systems
Hazardous Materials Handling
Crisis Intervention Techniques
Incident Reporting
De-Escalation Techniques
Security Awareness
Verbal Communication
Problem-Solving
Time Management Abilities
Written Communication
Professionalism
Teamwork and Collaboration
First Aid AED Level C Certified
Police Officer Collaboration
CCTV Surveillance
Visitor Management
Policy Enforcement
Customer Service
Security Procedures Knowledge
Certification
Customer Service Foundations - LinkedIn (issued Jul 2021)
Customer Service: Handling Abusive Customers - LinkedIn (issued Aug 2021)
Ontario Security License (Exp. 2025)
CPR/AED/First Aid Level C Certificate (Exp. 2025)
Use of Force Certificate - Paladin Security (Exp. June)