Phaedra Garrett
Brampton,ON
Summary
I am thrilled to see an open position within your company. I am a hardworking and passionate job seeker with strong organizational skills and bring a positive attitude.
My family and I are located back to New Brunswick to be closer to family. I am ready to start our new journey and become an important asset to your team.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Coordinator
Right At Home Etobicoke North And Brampton
10.2021 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
- Created and implemented secure filing systems for sensitive employee and client documents.
- Compile and record medical charts, reports, or correspondence, using electronic medical records
- Supported billing staff by making corrections to invoices and insurance submissions.
- Updated and maintained schedules for patients as well as managed client correspondence.
Hiring Coordinator
Divinity Foot Care
01.2019 - 02.2020
- Recruited top talent to maximize profitability.
- Coordinated technical training and personal development classes for staff members.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Crisis Intervention Worker
Miramichi Emergency Center For Women
04.2009 - 01.2011
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Conversed with individuals in crisis which called or texted hotline for assistance.
- Maintained client records to document assessment, treatment plans and progress.
- Offered supportive counseling and crisis intervention to individuals in crisis.
- Collaborated with counselors, physicians and nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
Education
College Certificate - Supportive Care
Conestoga College
Kitchener, ONCollege Certificate - Human Services
New Brunswick Community College, Miramichi NB
Miramichi, NB06.2009
Skills
- Corrective Actions
- Task Prioritization
- Meeting Organization
- Meeting Coordination and Support
- Staff Training
- Office Management
- Administration and Operations
- Scheduling
- Write Reports
Certification
- First Aid & CRP Level C Training - Issued 11-27-2023
- Basic Life Support Training - Issued 11-27-2023
- Mental Health First Aid Training - Issued 3-25-2023
- Food Handler Training - 10-27-2022
- Fit Mask Tester for Respiratory Protection Training - Issued 7-20-2022
Timeline
Office Coordinator
Right At Home Etobicoke North And Brampton
10.2021 - Current
Hiring Coordinator
Divinity Foot Care
01.2019 - 02.2020
Crisis Intervention Worker
Miramichi Emergency Center For Women
04.2009 - 01.2011
College Certificate - Supportive Care
Conestoga College
College Certificate - Human Services
New Brunswick Community College, Miramichi NB
- First Aid & CRP Level C Training - Issued 11-27-2023
- Basic Life Support Training - Issued 11-27-2023
- Mental Health First Aid Training - Issued 3-25-2023
- Food Handler Training - 10-27-2022
- Fit Mask Tester for Respiratory Protection Training - Issued 7-20-2022
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