Summary
Overview
Work History
Education
Skills
Areas Of Interest
Disclaimer
Languages
Certification
Timeline
Hi, I’m

Divya

Brampton,ON

Summary

Forward-thinking Operations Specialist bringing 7 Year years of expertise in Administrative Human Resources Manager Hospital sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Quickbooks and CRM. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
years of professional experience
1
Certification

Work History

Etobicoke Brampton Sleep Clinic

Admin Officer (Volunteer)
11.2023 - 04.2024

Job overview

  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
  • Cultivated warm relationships with regular customers.
  • Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
  • Booked Schedule Appointments

Agarwal Multispecialty Hospital

Human Resources Administrative Manager
11.2018 - 11.2023

Job overview

  • Streamlined HR processes by implementing new software systems to improve efficiency and reduce paperwork.
  • Oversaw payroll administration, guaranteeing timely payments while minimizing errors through efficient system management.
  • Provided guidance on legal matters related to employment law, mitigating risks associated with potential non-compliance issues.
  • Streamlined the onboarding process for new employees by developing comprehensive training materials, resulting in a smoother transition and faster acclimation to company culture and expectations.
  • Managed annual performance review cycles, providing valuable insights into employee strengths and areas for improvement while aligning individual goals with organizational objectives.
  • Enhanced internal communication by developing an effective intranet platform, allowing employees to access essential information easily.
  • Improved employee retention rates by designing comprehensive onboarding programs for new hires.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Devised hiring and recruitment policies for 200-employee company.

Shri Balaji Arogyam Hospital

Administrative Officer
03.2016 - 12.2018

Job overview

  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Updated reports, managed accounts, and generated reports for company database.
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
  • Improved communication within the organization through regular updates on policies, procedures, and key events.
  • Created, prepared, and delivered reports to various departments.
  • Facilitated cross-functional collaboration by acting as a liaison between departments for task coordination and information sharing.
  • Scheduled office meetings and client appointments for staff teams.
  • Executed record filing system to improve document organization and management.
  • Answered and managed incoming and outgoing (100-150) calls including employee/patients/customer while recording accurate messages for distribution to office staff.

Education

Swami Vivekanand Subharti University
, India

MBA from Administrative Business Management
06.2020

University Overview

(Hospital/ Business)

Skills

  • Human Resources
  • Employee Relations
  • Data Management/ Performance Management
  • Friendly, Positive Attitude
  • Data Entry
  • Communication skills
  • Time Management
  • Staff training
  • Computer Skills
  • On Boarding
  • QuickBooks / CRM
  • Maintain Monthly Indicator
  • Cashless Record
  • Make Expenses List/ Budget
  • Google Docs/ Sheet/ scanning
  • Organizational Skills
  • Benefits Administration/HR Admin
  • Recruiting events
  • Employee Records
  • Medical Records
  • Personnel Record/Taxes Record
  • Scanning
  • Automated Payroll
  • Billing/ Cash Handling
  • Statics
  • Induction
  • Safety Standard
  • Healthcare/Documentation
  • Account Manager
  • Excel/ Google Docs/ Microsoft word
  • Certification & Licenses found
  • Background Checkup/ Police verification
  • Termination/ Grievance Policy
  • Health Benefits/ Leave Policy

Areas Of Interest

Database Stewardship Administration/Administrative Assistant.

Disclaimer

I hereby declare that all the above-mentioned information is true to the best of my knowledge and belief.

Languages

English
Full Professional

Certification

  • Basic Life Support Training
  • Infection Control.
  • CRM(Customer Relation Manager)

Timeline

Admin Officer (Volunteer)

Etobicoke Brampton Sleep Clinic
11.2023 - 04.2024

Human Resources Administrative Manager

Agarwal Multispecialty Hospital
11.2018 - 11.2023

Administrative Officer

Shri Balaji Arogyam Hospital
03.2016 - 12.2018

Swami Vivekanand Subharti University

MBA from Administrative Business Management
  • Basic Life Support Training
  • Infection Control.
  • CRM(Customer Relation Manager)
Divya