Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
7
7
years of professional experience
Work History
Sales Consultant
Brampton North Nissan
01.2021 - Current
- Appraise trade-in vehicles using V Auto software
- Deliver seamless and informative vehicle handovers
- Build trust with clients to identify their automotive needs
- Stay current with competing brand features and market trends
- Promote dealership through strategic social media engagement
- Conduct consistent follow-ups via email, calls, and text
Warehouse Assembler
The Beer Store Warehouse
01.2019 - 01.2021
- Performed machinery inspections daily (WHMIS Certified)
- Collaborated across departments and maintained productivity
- Efficiently fulfilled and organized large-scale product orders
Customer Service Representative
LCBO
01.2018
- Managed transactions via POS system and handled all payment methods
- Stocked shelves and maintained clean, appealing displays
- Upsold products to maximize sales opportunities
- Guided customers and provided product recommendations
Education
Ontario Secondary School Diploma -
St. Thomas Aquinas Secondary School
01.2016
Skills
- Customer-focused with 5 years of experience
- Strong verbal and written communication
- Positive attitude and reliable work ethic
- Fast learner and detail-oriented problem solver
- Thrives under pressure and multitasks effectively
- Microsoft Office: Word, Excel, PowerPoint, Access, Outlook