Pavneet Singh
747 Rowena Street, Oshawa,ON
Summary
Coordinated Security Supervisor with more than one year of experience providing exceptional security detail and supervision for highly valuable corporate assets. Diligent and collaborative facilitator of comprehensive security system with expertly trained personnel and deliberate preventive measures. Exceptional provider of practical on-the-job training for new and sustaining security personnel. Team player who take and try to involve everyone in the work.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Baker
Tim Hortons
Toronto, ON
11.2022 - Current
- Complied with health and safety codes to protect staff and customers.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
- Resolved customer concerns with positive approach and constructive strategies.
- Filled out inventory and production sheets and informed head baker of stock levels.
Front Desk Concierge
Paragon Security
North York, Ontario
08.2021 - 01.2024
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while prioritizing safety.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicles, on bicycles, and foot.
- Checked identification of persons entering and exiting the facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons, and unusual incidences.
Front Desk Concierge Supervisor
JMC Security
Toronto, ON
11.2019 - 11.2022
- Delivered services to residents within specific timeframes.
- Exceeded goals through effective task prioritization and great work ethic.
- Have condominium Customer Service experience of over 3 years.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Handled more than 25 calls per day to address residents inquiries and concerns.
- Offered friendly and efficient service to residents, handled challenging situations with ease
Security Officer
ASP Security
01.2020 - 06.2021
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Performed at various sites including :- TTC Yards, Residential buildings, Contractor escorts and City of Toronto sites.
- Participated in staff meetings, special events and professional development activities.
Customer Service Representative
Real Canadian Superstore
Toronto, ON
10.2019 - 10.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Welcomed, greeted and assisted guests in high-traffic store, generating more revenue in business.
- Communicated professionally with colleagues, freelancers and clients.
Education
Diploma - Business
Centennial College of Applied Arts And Technology
Toronto, ON01.2021
High School Diploma -
Dav Public School
Ludhiana, Punjab, India04.2019
Skills
- Customer Service
- Microsoft Office
- Honest and Ethical
- Attentive and Observant
- Data Logging
- Problem Solving Skills
- Strong Interpersonal Skills
- Self-Starter
- Solving Problems
- Technology Driven
- Service Requests
Certification
- Microsoft Word Certified Professional - October 2019 to Present.
- Workplace Hazardous Materials Information System Certificate.
- Worker Health and safety awareness.
- First Aid and CPR Level C License - October 2019 to August 2022.
- G license
Timeline
Baker
Tim Hortons
11.2022 - Current
Front Desk Concierge
Paragon Security
08.2021 - 01.2024
Security Officer
ASP Security
01.2020 - 06.2021
Front Desk Concierge Supervisor
JMC Security
11.2019 - 11.2022
Customer Service Representative
Real Canadian Superstore
10.2019 - 10.2020
Diploma - Business
Centennial College of Applied Arts And Technology
High School Diploma -
Dav Public School
- Microsoft Word Certified Professional - October 2019 to Present.
- Workplace Hazardous Materials Information System Certificate.
- Worker Health and safety awareness.
- First Aid and CPR Level C License - October 2019 to August 2022.
- G license
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