Pavithran Raghuramun
Scarborough,Canada
Summary
As a young person in today's fast-paced world, I am excited to contribute my enthusiasm, adaptability, and a strong desire to learn and grow in a dynamic business environment. I am a determined, self-motivated, and ambitious individual who approaches any assignment or scenario with maturity and responsibility, demonstrating good management abilities. I am committed to continuous self-improvement and dedicated achieving both personal and professional goals.
Overview
1
1
year of professional experience
5
5
Certification
Work History
Credit Counselor
CIBC
Toronto, ON
01.2023 - 03.2024
- Accepted and processed customer payments and applied toward account balances.
- Answered client questions about factors affecting credit and recommended suggestions to improve credit scores.
- Evaluated client situations and recommended optimal products and solutions to meet individual needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Negotiated payment arrangements with clients who were having difficulty making payments due to financial hardship.
- Maintained up-to-date records of all client interactions, documenting any changes in status or other relevant information.
Marketing Brand Associate (CO-OP)
ARK Marketing Performance Inc.
Toronto, ON
11.2022 - 12.2022
- Organizing and coordinating events for promoting client’s brand and products
- Brainstorming and assisting marketing team in developing, updating, and managing client websites, social media sites and Supporters Program portal
- Networking with the clients and team leads throughout to make sure the events are working effectively and efficiently.
- Collaborating closely with clients and as well as with customers at times
- Performing other general admin duties to support the team such as in finances, merchandise, etc.
Education
Postgraduate Certificate - Marketing Management -
Humber College
Toronto, ON01.2023
Bachelors in Business Administration -
Reva University
India 08.2021
Skills
- Problem Solving
- Team Collaboration
- Detail-Oriented
- Adaptability and flexibility
- Customer Service
- Proficient with Microsoft Office
- Data Visualization and Tableau Software
Certification
- ‘Fundamentals of Visualization with Tableau’ certification authorized by UC Berkeley, Davis - 2020
- ‘Tableau Essential Training’ Certification, LinkedIn Learning - 2022
- Pearson ‘English Proficiency’ Certification, Pearson - 2020
- Microsoft Office Specialist’ certification achieved, Certiport, 2019 targeting proficiency in Microsoft Word, Excel, Power Point
- Google Analytics Certification - 2022
Timeline
Credit Counselor
CIBC
01.2023 - 03.2024
Marketing Brand Associate (CO-OP)
ARK Marketing Performance Inc.
11.2022 - 12.2022
Postgraduate Certificate - Marketing Management -
Humber College
Bachelors in Business Administration -
Reva University
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