Paula Erdahl

• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.

• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Maintained accurate documentation of company policies and procedures for easy reference by all employees.
• Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
• Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
• Streamlined invoice processing, reducing average payment turnaround time
• Collections

shipping and reieving

• Maintained personnel records and updated internal databases to support document management.

• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Swept and mopped floors and vacuumed carpets.
• Mixed cleaners and solvents to prepare cleaning solutions according to specifications.
• worked in residents rooms to ensure all areas were clean and disinfected.
• provided assistance with basic cleaning needs, making sure the residents felt comfortable in their day to day needs by offering an extra hand where required.
• Contributed positively to the workplace culture by participating in team-building activities and offering support to colleagues when needed.
• Managed time effectively, prioritizing tasks based on urgency, complexity, or residents expectations.
• Volunteered for additional assignments during peak work periods to keep tasks on schedule.

• Fostered positive learning environment, leading to noticeable improvements in student engagement and satisfaction.
• Led fundraising initiatives that secured essential resources for program expansion and facility upgrades.
• Cultivated culture of inclusivity and diversity, promoting environment where all students and staff feel valued.
• Achieved accreditation requirements by ensuring compliance with state and federal regulations.