Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
1
1
Certification
Work History
MOA SHUC
SLGH-Interior Health
02.2025 - 03.2025
Collaborated with coworkers to complete tasks
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Responded quickly to meet customer needs and resolve problems
Committed to delivering excellent customer service while working in a demanding environment
Focused on learning new skills and staying updated with industry changes
Participated in ongoing training to enhance own job skills and knowledge
Met deadlines while maintaining high-quality deliverables
Managed and coordinated multiple projects while ensuring timely completion
Skilled in using various software applications and programs including Microsoft Office and Meditech
Troubleshot minor problems and reported larger technical issues
Worked effectively in fast-paced environments.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Self-motivated, with a strong sense of personal responsibility.
Administrative Assistant
Browns Transport
02.2024 - 04.2024
Maintained files and filing, keeping sensitive information confidential
Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner
Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records
Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint
Compiled and entered data into various databases to ensure accuracy and completeness
Maintained office inventory by assisting with supply orders
Maintained calendars and schedules to set appointments for management team
Processed incoming mail and distributed it to relevant departments or individuals
Resolved issues, escalating major conflicts and concerns to appropriate personnel
Prepared documents for meetings including agendas, handouts, and other materials
Greeted and screened visitors to direct to correct employee or office
Answered telephones to give information to callers, take messages, or transfer calls
Health Care Aide
Pleasant Valley Manor
10.2018 - Current
Completed daily documentation and charts regarding patient care and input reports into practice databases
Demonstrated excellent people skills while interacting with clients and their families
Ensured safety of patients through appropriate positioning, turning, lifting techniques
Observed changes in patient status and response and immediately communicated concerns to nursing staff
Answered call lights to provide emergency treatment and assistance to patients
Monitored pain and provided comfort measures, reporting abnormalities to nursing staff
Lifted and repositioned non-ambulatory patients to prevent accidents and falls
Stocked patient rooms and supply areas to meet patient care needs
Utilized PPE appropriately and followed patient safety and infection control guidelines
Cleaned and sanitized medical equipment and rooms
Assessed patient needs and reported changes in condition to supervisor or registered nurse
Developed trusting relationships and provided emotional support to patients and families
Attended staff meetings regularly to discuss progress reports on assigned cases
Initiated emergency procedures, when necessary, to ensure the safety of patients
Completed in-service training and attended performance improvement meetings
Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks
Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
Communicated well with patients to identify and address needs
Health Care Aide- Casual
Parkview Place
10.2018 - 06.2021
Completed daily documentation and charts regarding patient care and input reports into practice databases
Demonstrated excellent people skills while interacting with clients and their families
Assisted with daily living activities, promoting patient independence and overall wellbeing.
Ensured safety of patients through appropriate positioning, turning, lifting techniques
Observed changes in patient status and response and immediately communicated concerns to nursing staff
Answered call lights to provide emergency treatment and assistance to patients
Monitored pain and provided comfort measures, reporting abnormalities to nursing staff
Lifted and repositioned non-ambulatory patients to prevent accidents and falls
Stocked patient rooms and supply areas to meet patient care needs
Utilized PPE appropriately and followed patient safety and infection control guidelines
Cleaned and sanitized medical equipment and rooms
Cleaned and sterilized equipment used in providing patient care services
Health Care Aide Student
Hillside Village, Complex Care
08.2018
Company Overview: The Good Samaritan Society
Maintained accurate records of patient care, including vital signs and other relevant information
Assisted in preparation of meals for patients, ensuring proper nutrition and hydration to dietary guidelines
Evaluated effectiveness of interventions used during patient visits by monitoring responses closely
Administered prescribed medications following established protocols and documented results accurately in charts
Provided compassionate care by assisting with patient activities such as bathing, dressing, grooming and mobility
Demonstrated excellent communication skills while interacting with patients and families to create comfortable experiences
Cleaned and sanitized medical equipment and rooms
The Good Samaritan Society
Health Care Aide Student
Mt. Ida muse, Complex Care
08.2018
Company Overview: The Good Samaritan Society
Maintained accurate records of patient care, including vital signs and other relevant information
Assisted in preparation of meals for patients, ensuring proper nutrition and hydration to dietary guidelines
Developed strong interpersonal relationships with patients, family members and other healthcare professionals
Monitored vital signs and reported any changes to the nursing staff promptly
Respect cultural diversity when communicating with individuals from diverse backgrounds or cultures
Assisted with transfers from bed to wheelchair and other assistive devices safely using appropriate lifting techniques
Adapted quickly to changing situations while providing quality care to all patients regardless of age or physical condition
Completed daily documentation and charts regarding patient care and input reports into practice databases
Developed trusting relationships and provided emotional support to patients and families
Answered call lights to provide emergency treatment and assistance to patients
The Good Samaritan Society
Health Care Aide Student
Pioneer Lodge, Assisting Living- The Good Samaritan Society
09.2018 - 10.2018
Maintained accurate records of patient care, including vital signs and other relevant information
Assisted in preparation of meals for patients, ensuring proper nutrition and hydration to dietary guidelines
Respect cultural diversity when communicating with individuals from diverse backgrounds or cultures
Adapted quickly to changing situations while providing quality care to all patients regardless of age or physical condition
Provided compassionate care by assisting with patient activities such as bathing, dressing, grooming and mobility
Administered prescribed medications following established protocols and documented results accurately in charts
Observed changes in patient conditions and reported any unusual findings to medical staff immediately
Observed strict confidentiality in handling personal and health information
Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks
Completed daily documentation and charts regarding patient care and input reports into practice databases
Prepared residents for meals and assisted with feeding
Utilized PPE appropriately and followed patient safety and infection control guidelines
Education
Diploma - MOA HUC
Sprott Shaw College
03.2025
Lash & Wax technician certificate - Esthetician
MC college
09.2023
Health Care Assistant Program -
Okanagan College
10.2018
Grade 12 diploma -
A.L. Fortune
06.2011
Skills
Empathic
Conflict Resolution Abilities
Confidential Information Handling
Good organizational skills
Friendly, positive attitude
Proficient in Medical Vocabulary
Collaborative Teamwork
Excellent time management
Attention to detail
Customer service
Problem-solving
Proficient in Computer Applications
Critical thinking
Active listening
Organizational skills
Excellent communication
Teamwork and collaboration
Effective Time Management
Certification
Food Safe, 02/01/18
First Aid, level 1 with CPR, 2024
SPECO, 2025
All immunizations and TB test (negative), 2025
Provincial Violence Prevention, 2025
Money matters certificate
Languages
English
Timeline
MOA SHUC
SLGH-Interior Health
02.2025 - 03.2025
Administrative Assistant
Browns Transport
02.2024 - 04.2024
Health Care Aide
Pleasant Valley Manor
10.2018 - Current
Health Care Aide- Casual
Parkview Place
10.2018 - 06.2021
Health Care Aide Student
Pioneer Lodge, Assisting Living- The Good Samaritan Society