PAUL LIN
Maple Ridge,BC
Summary
Dependable retail sales professional with a proven track record at Pacific Coastcom Communications, enhancing customer satisfaction through exceptional service and product demonstrations. A fast learner with excellent communication skills, I thrive in team environments and adapt quickly to new technologies, consistently driving sales and promoting special offers. Fluent in English, Cantonese, and Mandarin.
Overview
9
9
years of professional experience
Work History
Retail Sales Associate
Pacific Coastcom Communications
03.2018 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Conducted product demonstrations to highlight features and benefits, increasing customer interest.
- Supported store management in planning and executing seasonal promotions and sales events.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
WIND MOBILE
AirNet
05.2016 - 01.2018
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
Education
High School Diploma -
VANCOUVER TECHNICAL SECONDARY SCHOOL
Vancouver, BC06-2011
Graduate Certificate - Language Arts Education
Tzu Chi Academy
Burnaby, BC06-2010
Skills
- Excellent interpersonal and communication skills, friendly attitude
- Fast learner, intelligent, ability to stay on-task and follow instructions
- Extremely high work ethic, ambitious self-starter, goal-oriented
- Demonstrates leadership, teamwork, and charismatic qualities
- Punctual, dependable, ability to meet deadlines and work under massive pressure
- Speaks fluent English, Cantonese, and Mandarin
Accomplishments
- TELUS Spirit Award 2020(Overall Rank.29)
- TELUS Spirit Award 2021(Overall Rank.27)
- Pacific CoastCom Top FFH Sales 2021
- TELUS Online Security CEO Contest(Top Spot)
- TELUS Spirit Award 2022((Overall Rank.18)
- TELUS Spirit Award 2023(Consumer Rank.1)
- Pacific CoastCom Top Sales 2024
- TELUS Spirit Award 2024(Overall Rank.2)
Languages
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
English
Full Professional
TELUS SPIRIT AWARD
TELUS SPIRIT AWARD is recognized for cumulative annual points accrued from Wireless and Home Solutions activations and renewals. This sales achievement program honors the top performers within the Dealer channel across six categories: Overall Activations, Business Activations, Consumer Activations, Business Connect Activations, Overall Volume.
Timeline
Retail Sales Associate
Pacific Coastcom Communications
03.2018 - Current
WIND MOBILE
AirNet
05.2016 - 01.2018
High School Diploma -
VANCOUVER TECHNICAL SECONDARY SCHOOL
Graduate Certificate - Language Arts Education
Tzu Chi Academy
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