SANDEEP KAUR
Mississauga
Summary
My aim is to attain a position in a growth-oriented company where I can use my strong organizational and technical skills to contribute to the company's success. I am also seeking a position that will allow me to continue developing my abilities while contributing to the goals of the organization. A reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
GUESS Clothing Store
04.2024 - 05.2024
- Greeting customers and answering inquiries when they entered the store
- Restock and organize merchandise on the sales floor when they become empty, also creating displays to attract customers
- Make suggestions based on their preferences
- Resolve customer complaints and issues in a timely and professional manner
- Helps customers select products and share product knowledge with them
- Perform routine inventory counts and submit reports to the store manager
- Maintained store appearance and organization and executed purchases and returns at the cash register while checking for accuracy.
Account Manager
M.B SALES CORPORATIONS
01.2023 - 02.2024
- Work to support the sales team and rise against competition
- Effectively built and maintained long-lasting client relationships
- I handled customer complaints, found solutions to their issues, and maintained a positive relationship between both parties for future business ventures
- Collaborated with team members to ensure smooth operations during busy periods, improving overall service efficiency by 20%
- I used to maintain bills and meetings
- Implemented client-focused solutions to enhance sales volume.
Customer Service
Hungary Point
01.2022 - 12.2022
- Prepared and assembled food orders with 99% accuracy, ensuring efficient service delivery
- Answered basic inquiries about the restaurant, menu items, and services providing helpful information to 95% of customer queries
- Played a key role in maintaining cleanliness and organization in the dining area, resulting in a 98% customer satisfaction rate for ambiance
- Managed cash transactions with precision, maintaining a 100% accuracy rate in processing payments and providing change and security.
Sales Associates
Bajaj Finance Pvt. LTD.
01.2020 - 12.2021
- Conduct market research to identify selling possibilities and evaluate customer needs
- Monitor and evaluate network performance to identify and resolve issues, ensuring optimal system availability
- Prepared and drafted proposal and quotes
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
- Promote and sell products/services using solid arguments to existing and prospective customers.
Warehouse Associates
PepsiCo
05.2018 - 10.2019
- Executed daily warehouse tasks including receiving, storing, and shipping products
- Conducted regular inventory audits, maintaining high accuracy and reducing stock discrepancies
- Assisted in organizing warehouse layout to optimize space utilization and improve workflow
- Picked and packed orders accurately and efficiently, ensuring timely dispatch
- Maintained a clean and organized warehouse environment, adhering to safety standards
- Collaborated with team members to enhance operational efficiency and meet daily targets.
Retail Sales Associate
Reliance Mall
06.2017 - 03.2018
- To help the customer return or exchange items and check customers out at the point of sale
- Assisting customers with what type of product they are looking for builds customer's confidence
- Maintaining a clean and orderly workspace on the retail floor
- Resolving customer's complaints and issues in a timely and professional manner
- Managing and packing goods and Restock and organizing merchandise on the sales floor
- Restock and organize merchandise on the sales floor
- Handle cash transactions accurately, maintaining a balanced cash register
- Conducted inventory audits and restocked merchandise, ensuring optimal products.
Education
MBA - Global Business Management
International Business University
08.2025
Bachelors in Commerce - Commerce And Business Administration
I.K Gujral Punjab Technical University
Punjab, India05.2017
Skills
- Ability to work with minimal supervision and in a team environment
- Excellent interpersonal communication skills and Ability to remain calm and composed under pressure
- Responsible for solving customer complaints and providing information regarding products
- Leadership qualities, Hardworking with passion and dedication and accuracy and time management
- Quick learner - Learn new things swiftly and easily
- Leadership Qualities
- Team Collaboration and Friendly Attitude
- Attentive behavior and consistency
- Warehouse Management: Expertise in overseeing warehouse operations, including inventory control, logistics coordination, and staff supervision
- Inventory Management: Proficient in inventory tracking, auditing, and optimization to ensure accurate stock levels and reduce discrepancies
- Team Leadership: Strong leadership abilities with experience with supply chain and logistics teams to ensure timely and dispatch of goods
- Order Fulfillment: Experience in optimizing order picking, packing, and shipping processes to increase efficiency and accuracy
- Safety Compliance: Knowledgeable in warehouse safety protocols and best practices, ensuring a safe working environment
- Attention to Detail: Strong attention to detail in inventory management, order fulfillment, and documentation
- Team Collaboration: Effective in working collaboratively with team members to achieve common goals and meet operational targets
- Multilingual Communication: Fluent in English, Punjabi, Hindi, French(basic)
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
Availability
- Anytime, Anytime, Anytime, Anytime, Anytime, 4 PM to 12 AM
- Monday: Anytime
- Tuesday: Anytime
- Wednesday: Anytime
- Friday: 4 PM to 12 AM
- Saturday: Anytime
- Sunday: Anytime
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Professional Working
Certification
CPR & First Aid- Kit
Timeline
Retail Sales Associate
GUESS Clothing Store
04.2024 - 05.2024
Account Manager
M.B SALES CORPORATIONS
01.2023 - 02.2024
Customer Service
Hungary Point
01.2022 - 12.2022
Sales Associates
Bajaj Finance Pvt. LTD.
01.2020 - 12.2021
Warehouse Associates
PepsiCo
05.2018 - 10.2019
Retail Sales Associate
Reliance Mall
06.2017 - 03.2018
MBA - Global Business Management
International Business University
Bachelors in Commerce - Commerce And Business Administration
I.K Gujral Punjab Technical University
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