Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Patrick Roy

Laval,QC

Summary

Driven by a proven track record in sales and customer service, I excel in enhancing client satisfaction and revenue growth, as demonstrated during my tenure at Jimexs. Skilled in customer relationship building and strategic sales planning, I consistently leverage my strong communication abilities and product knowledge to exceed sales goals and foster lasting business relationships.

Overview

31
31
years of professional experience

Work History

Massage Therapist

Myself
09.2008 - Current
  • Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.

Sales Representative

Barnes Group
01.2007 - 01.2008
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

Sales Director

Jimexs
10.2003 - 01.2005

Exceeded sales goals through effective time management and resource allocations.

  • Presented [Product or Service] at industry trade shows and client-sponsored events.
  • Developed key partnerships with industry-leading organizations to strengthen professional network and expand future business opportunities.
  • Boosted sales revenue by developing and implementing strategic sales plans and initiatives tailored to the organization''s goals.
  • Managed and motivated sales team to increase revenue [Number]% in [Timeframe].

Sales Representative

Spae-Naur Inc Logistics
07.2002 - 10.2003
  • Expanded customer base through cold calling, networking, and relationship building.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.

Sales Representative

Faucher Industries
03.1993 - 06.2001
  • Trained and mentored new sales representatives.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Developed and implemented sales strategies to increase profits.
  • Negotiated contracts to secure long-term business relationships and favorable pricing for clients.

Education

Associate of Science - Surgery Tools, And Sterilization Machines.

Cegep St-Laurent
St-Laurent City, Quebec
07.2021

No Degree - English Language Level 5

McGill University
Montreal, Canada
07.2000

Associate of Science - Electronics Technician

Formatronic And Teccart
Montreal, Canada
06.1993

High School Diploma -

Polyvalente Andre Laurendeau
ST-Hubert Quebec
06.1989

Skills

  • Product and service knowledge
  • Customer Relations
  • Complex Problem-Solving
  • Prospecting skills
  • Customer Service
  • Customer Relationship Building
  • Process Improvement
  • Upselling and Cross Selling
  • Customer Needs Assessment
  • Account Servicing
  • Sales closing
  • Customer Retention
  • Performance Improvement
  • Sales Presentations
  • Attention to Detail
  • Strong Communication and Interpersonal Skills
  • Time Management
  • Effective Communication
  • Reliable and Responsible

Languages

French
Native or Bilingual
English
Full Professional

Timeline

Massage Therapist

Myself
09.2008 - Current

Sales Representative

Barnes Group
01.2007 - 01.2008

Sales Director

Jimexs
10.2003 - 01.2005

Sales Representative

Spae-Naur Inc Logistics
07.2002 - 10.2003

Sales Representative

Faucher Industries
03.1993 - 06.2001

Associate of Science - Surgery Tools, And Sterilization Machines.

Cegep St-Laurent

No Degree - English Language Level 5

McGill University

Associate of Science - Electronics Technician

Formatronic And Teccart

High School Diploma -

Polyvalente Andre Laurendeau
Patrick Roy