Patrick Rowland

Massage Therapist

Burke Williams Day Spas Inc.

03.2014 - Current

Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
Researched new techniques to stay up to date with trends and developments in massage therapy industry.
Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
Evaluated client conditions to recommend appropriate massage therapy methods.
Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
Boosted repeat business through outstanding customer service and personalized massage experiences.
Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.