OMOKHUA PATRICIA
Nepean,ON
Summary
Experienced and knowledgeable about safe patient ambulation, personal grooming assistance, helping to assist in activities of daily living and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support.
Experienced in long term care ,hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Personable and energetic . Committed to delivering excellence and valuable input in all facets of care,client/customer service and administrative support. Offering honed competencies in care giving, data entry database management and scheduling. Good exemplary time management, Organization, prioritization and work ethic.
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offer enhanced care with flexible learning approach for patients.
Overview
7
7
years of professional experience
Work History
Personal Support Worker
STARWOOD EXTENDICARE
04.2022 - Current
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted with bathing of residents
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Built strong relationships with clients to deliver emotional support and companionship.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Used company software and databases to maintain records of services performed and patient conditions.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Maintained frequent supervision of residents unable to call for assistance
- Determined specific needs and provided most appropriate level of services for patient well-being
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Personal Support Worker
Assurance Homecare
12.2021 - 06.2022
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Documented vitals, behaviors and medications in client medical records.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted with daily living activities, running errands and household chores.
- Entertained, conversed and sang to keep patients mentally alert
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
Customer Service Representative
REGIONAL PROPERTY MANAGEMENT GROUP (RPM GROUPS)
07.2021 - 11.2021
- Provided primary customer support to about 50 external customers daily.
- Maintained 100% customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Provided primary customer support to internal and external customers
- Collected and analyzed customer information to prepare product or service reports
- Clarified customer issues and determined root cause of problems to resolve product or service complaints
- Responded to customer requests for products, services and company information
- Answered product and service questions, suggesting other offerings to attract potential customers
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives
ADMINISTRATIVE OFFICER
UNIQUE RAINBOW NURSERY AND PRIMARY SCHOOL
01.2019 - 05.2021
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
- Drafted Professional memos, letters and marketing copy to support school objectives and growth.
- Identified and recommended changes to existing processes to improve accuracy, 100% efficiency and quality service to school.
- Standardized office structures and processes to promote collaboration and increased performance
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse
- Assessed personnel performance and implemented incentives and team-building events to boost morale
SOCIAL WORKER
MINISTRY OF WOMEN AFFAIRS AND SOCIAL DEVELOPMENT
06.2018 - 05.2019
- Developed functional behavioral assessment and positive behavioral intervention plan to over 10 students daily .
- Identified causes of problem behavior, formulate strategies to address behavior and teach new behavioral skills.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Completed detailed charts to summarize interactions with Patients.
- Delivered comprehensive therapeutic services to children, adolescents and adults to support child welfare and prevention services
- Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment
- Helped clients develop new coping mechanisms and techniques to drive behavior modification
- Developed and facilitated goal-oriented psycho-education and therapy groups to improve residents' quality of life
MEDICAL INTERN
UNIVERSITY COLLEGE HOSPITAL, U.C.H
01.2017 - 06.2017
- L earned about conditions and presentations often present in over 10 patients daily .
- Built strong foundations in medical practice by contributing to different areas of patient care and administrative practice.
- Reviewed clinical cases to gain additional understanding of disease etiology and progression.
- Completed detailed charts to summarize interactions with patients.
- Learned about conditions and presentations often present in cerebral palsy patients
- Collected and transported laboratory specimens used in diagnostics and ongoing patient monitoring
- Built strong foundation in medical practice by contributing to different areas of patient care and administrative practice
- Developed knowledge in disorders such as seizures by attending frequent talks from facility specialists
Education
Advanced Diploma - Practical Nursing
Algonquin College
Ottawa, ON04.2025
Associate of Science - Pre-Health Sciences
Algonquin College
Ottawa, ON04.2023
Associate of Science - Personal Support Worker
WILLIS COLLEGE
Ottawa, ON06.2022
BACHELOR OF TECHNOLOGY (B.TECH) - MEDICAL PHYSIOLOGY
LADOKE AKINTOLA UNIVERSITY oF TECHNOLOGY
Nigeria09.2018
Skills
- Personal Hygiene Assistance
- Ability to Lift Clients (CAN USE ALL TYPES OF LIFT)
- Patient Ambulation
- Critical and independent Thinking
- Administrative management
- Product and service sales technique
- Documentation and Recordkeeping
- Independent Thinking
- Active listening
- ADL Assistance
- CPR Certification
- PPE Usage
Accomplishments
- PSW Certification
- CPR Certification
- First Aid Certification
- WHIMIS Certification
- Designed a more efficient excel template to track and ,manage office personnel calendars and daily meetings.
- Increased office productivity by implementing process improvements
- Used microsoft word and microsoft excel to develop tracking spreadsheet
- Achieved positive by completing given care plans with accuracy and efficiency.
- Collaborated with team of personal support workers in the care for residents
- Lift trained
Timeline
Personal Support Worker
STARWOOD EXTENDICARE
04.2022 - Current
Personal Support Worker
Assurance Homecare
12.2021 - 06.2022
Customer Service Representative
REGIONAL PROPERTY MANAGEMENT GROUP (RPM GROUPS)
07.2021 - 11.2021
ADMINISTRATIVE OFFICER
UNIQUE RAINBOW NURSERY AND PRIMARY SCHOOL
01.2019 - 05.2021
SOCIAL WORKER
MINISTRY OF WOMEN AFFAIRS AND SOCIAL DEVELOPMENT
06.2018 - 05.2019
MEDICAL INTERN
UNIVERSITY COLLEGE HOSPITAL, U.C.H
01.2017 - 06.2017
Advanced Diploma - Practical Nursing
Algonquin College
Associate of Science - Pre-Health Sciences
Algonquin College
Associate of Science - Personal Support Worker
WILLIS COLLEGE
BACHELOR OF TECHNOLOGY (B.TECH) - MEDICAL PHYSIOLOGY
LADOKE AKINTOLA UNIVERSITY oF TECHNOLOGY
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