Taylor Lay

• Plan, implement and evaluate both individual and group activation programs based on assessed needs.
• Set up and clean activity areas as necessary and transport residents to and from programs.
• Monitor the behavior and condition of residents during programs, and report any significant changes to the appropriate staff.
• Maintain program and resident records according to department policy.
• Work cooperatively with other departments, residents, family members, and therapists for goal development and treatment or recommendation.
• Create an activity program calendar for residence.
• Implementation of the program as per Recreation and Volunteer Services Manual and record participation in Activity Pro.
• Complete resident assessment and document progress in resident care plan; MDS assessments on Point Click Care.
• Maternity Leave Position

Provides programming that reflects the social, spiritual, physical, and intellectual needs of all residents by planning varied activities in both large and small groups Is readily available to all volunteers for problem consultation, for guidance in problem resolution, and can demonstrate effective consultation skills with residents and families Plans, develops, organizes, implements and evaluates. Organized meetings and schedules for staff. Interviewed and hired new staff members.

Currently Short Term Contract ( 3 month sick leave)

• Providing quality client service to the public at the service counter, over the phone, and by email.
• I work on resolving issues with clients who demonstrate anger, frustration, lack of understanding, and communication issues.
• Responsible for financial tasks such as: receiving and processing payments, balancing client programming accounts, providing receipts and client-related documentation using CLASS.
• I also look after training new staff while following the City of Ottawa policies and procedures.
• Working collaboratively with colleagues to improve team dynamics and increase quality client service.
• Facilitating programming for children 18 months to 12 years old including an outline of weekly plans full of structured activities.
• I use Canva and Poster My Wall software to create innovative posters to promote the programs and newsletters to keep parents and participants excited and aware of changes.

• Accora Village.
• Ottawa, Monitoring children from ages 4-12 years old, to ensure they are participating in a program that improves their fitness, self-confidence, and problem-solving skills.
• I create monthly community retreats, summer camps, and programing for children that provide marginalized families with opportunities for community participation, learning, and personal growth.
• I deal with diverse people at the recreation center and support them with family conflict, suicide threats, youth issues, unemployment issues, and paying for programing or rent for housing.
• Activity Aid, Granite Ridge Retirement.
• Ottawa.

• Providing quality client service to the residence.
• Completing their quarterly, and annual health evaluations on Point Click Care.
• Programing activities to meet the needs of the residents.
• Understanding Dementia and Alzheimer's units, registering for appropriate outings.
• Ensuring the client's 5 domains of health were meet: spiritual, emotional, social, physical, and cognitive.
• Creating a monthly calendar of activities for residents.