Patricia Hudon
Calgary,AB
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Bilingual in English and French.
Overview
11
11
years of professional experience
Work History
Server/Coffee Barista/Bartender
Patisserie Du Soleil Bakery Cafe
02.2023 - Current
- Serve food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Create cocktail menu, coffee menu and seasonal drinks for the restaurant.
Server
RESTAURANT L'AUBERGE L'OEUF
01.2014 - 03.2015
- Served food and beverages promptly with focused attention to customer needs.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Special Events Bartender
TRUCK N' ROLL EN COEUR, HEART FOUNDATION
08.2013 - 08.2013
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Checked ID cards and verified bar guests were of legal age.
- Interact with customers, take orders and serve snacks and prepare alcohol beverages for customers.
- Issue bills and accept payment, management inventory and cleaning bar supplies
Hostess
Boston Pizza
09.2012 - 08.2013
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
La Relance, St-Jean-sur-Richelieu
Saint-Jean-sur-Richelieu, QC06.2028
Bachelor of Science - Social Work
Cegep De Saint-Jean-sur Richelieu
Saint-Jean-sur-Richelieu, QC01.2016
Skills
- Excellent organization
- Strong communication
- Stress management
- Customer service
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Server/Coffee Barista/Bartender
Patisserie Du Soleil Bakery Cafe
02.2023 - Current
Server
RESTAURANT L'AUBERGE L'OEUF
01.2014 - 03.2015
Special Events Bartender
TRUCK N' ROLL EN COEUR, HEART FOUNDATION
08.2013 - 08.2013
Hostess
Boston Pizza
09.2012 - 08.2013
High School Diploma -
La Relance, St-Jean-sur-Richelieu
Bachelor of Science - Social Work
Cegep De Saint-Jean-sur Richelieu
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