Parneet Kaur
Stittsville,ON
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
ASSISTANT MANAGER
Tim Hortons
07.2023 - 06.2024
- I've got a keen eye for detail
- Comfortable with basic computer tasks
- Great at managing time, well-organized
- Can Perform multiple tasks effectively, handle pressure well
- Thrive in fast-paced settings
- Skilled in customer relations, and adept at working both in a team and independently
ASSISTANT MANAGER
Tim Hortons
03.2022 - 07.2023
- Disciplined, cultural and ability to work independently
- Motivated to maintain customer satisfaction
- Client focused
- Leadership skills
ASSISTANT MANAGER
Popeye's Restaurants
01.2019 - 03.2022
- Became familiar with products to answer questions and make suggestions
- Collaborated with team members to complete orders
- Provided excellent customer service by greeting customers and meeting expectations
- Operated cash register to ring up final bill and process various forms of payment
Customer Service Representative
Amazon
12.2017 - 12.2018
- Managed calls per day, assisting customers with inquiries, orders, and complaints
- Resolved customer concerns with established timelines
- Updated customer profiles and tracked interactions
- Delivered accurate product
- Ensured a positive customer experience
- Worked collaboratively with team members
- Followed company policies and procedures
Education
Diploma - Business marketing
Algonquin college
Ottawa, ON01.2020
Skills
- Cash Handling
- Salesforce
- Problem-solving
- Time-management
- Active listening
- Communication
- Patience
Languages
English
Full Professional
Certification
- Food Handler Certification, 11/01/20, Present
- Certified Anti-Money Laundering, 07/01/24, Present, Earned certification as an Anti-Money Laundering. Trained in how to prevent money laundering and financial crimes. Know how to monitor transactions and report suspicious activity.
- LLQP, 07/01/24, Present, Achieved LLQP certification, showcasing knowledge and skills in life insurance and financial services. Demonstrated understanding of 1. Life insurance products and features 2. Financial planning concepts and strategies 3. Risk management techniques and solutions 4. Industry codes and standards. Committed to providing professional and ethical services to clients.
Timeline
ASSISTANT MANAGER
Tim Hortons
07.2023 - 06.2024
ASSISTANT MANAGER
Tim Hortons
03.2022 - 07.2023
ASSISTANT MANAGER
Popeye's Restaurants
01.2019 - 03.2022
Customer Service Representative
Amazon
12.2017 - 12.2018
Diploma - Business marketing
Algonquin college
- Food Handler Certification, 11/01/20, Present
- Certified Anti-Money Laundering, 07/01/24, Present, Earned certification as an Anti-Money Laundering. Trained in how to prevent money laundering and financial crimes. Know how to monitor transactions and report suspicious activity.
- LLQP, 07/01/24, Present, Achieved LLQP certification, showcasing knowledge and skills in life insurance and financial services. Demonstrated understanding of 1. Life insurance products and features 2. Financial planning concepts and strategies 3. Risk management techniques and solutions 4. Industry codes and standards. Committed to providing professional and ethical services to clients.
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