Leanah Sivanandavel
Concord,ON
Summary
Proven Sales Associate and Cashier with a track record of enhancing customer satisfaction and boosting sales through exceptional service and upselling techniques. At Theatrics Plus, significantly improved customer engagement by leveraging strong customer service and cash handling skills. Known for outstanding work ethic, team collaboration, and a flexible approach to scheduling, ensuring operational excellence.
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
3
3
years of professional experience
Work History
Cashier
Tim Hortons
09.2022 - 07.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Sales Associate
Theatrics Plus
09.2021 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma -
Dr. Bette Stephenson Centre For Learning
Richmond Hill, ON07-2024
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Upselling techniques
Languages
English
Native or Bilingual
Timeline
Cashier
Tim Hortons
09.2022 - 07.2024
Sales Associate
Theatrics Plus
09.2021 - 11.2021
High School Diploma -
Dr. Bette Stephenson Centre For Learning
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