Parminder Rana
Richmond
Summary
Dedicated Relational Security Supervisor who consistently optimizes performance, procedures, and training effectiveness by working alongside management to evaluate current protocols and develop strategic improvements. Forward-thinking and detail-oriented Officer with adaptable approach to solving routine and complex daily problems. Former Site Supervisor who carries the ability and skills required to carry out managerial tasks and complete assigned duties within specified deadlines.
Overview
9
9
years of professional experience
4
4
Certification
Work History
Relational Security Supervisor
Vancouver Coastal Health
Vancouver, BC
05.2024 - Current
- Conducted regular audits of security infrastructure, identifying areas for improvement and
recommending necessary upgrades. - Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Successfully managed incident response operations during critical situations, ensuring staff and patient's safety and minimizing potential damages to company property.
- Maintained high levels of physical fitness to effectively perform job duties such as foot patrols, apprehensions, and emergency response situations.
- Deescalated conflicts through effective communication skills and conflict resolution techniques.
Event Security - Field Intrusion Team
Pavco
Vancouver, BC
02.2024 - Current
- Reduced security incidents by proactively addressing potential risks and implementing preventative measures.
- Established strong relationships with clients, maintaining open communication channels to address concerns promptly.
- Elevated client satisfaction levels by consistently meeting or exceeding service expectations through diligent oversight of assigned posts.
- Collaborated with local law enforcement agencies to ensure seamless coordination in case of emergencies or criminal activities.
Relational Security Officer
Vancouver Coastal Health
02.2024 - 05.2024
- Provided excellent customer service while addressing visitor/staff/patient inquiries or concerns.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Acquired new skills and honed existing competencies through hands-on experience and targeted training opportunities.
- Used de-escalation techniques to address issues and resolve conflicts.
Healthcare Security Site Supervisor
Paladin Security Group
08.2023 - 02.2024
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Developed improved training methods with focus on public safety and officer awareness.
- Recorded incident reports with detailed accounts of occurrences.
- Analyzed and investigated incidents alongside functional management and supervisors.
- Collaborated with management to develop security policies and procedures.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
Healthcare Security Senior Shift Supervisor
Paladin Security Group
04.2023 - 08.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Achieved results by working with staff to meet established targets.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
- Evaluated security systems and procedures to identify areas for improvement.
- Cultivated relationships with hospital staff.
Healthcare Security Shift Supervisor
Paladin Security Group
12.2022 - 04.2023
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Kept team compliant with security protocols and appearance standards.
Healthcare Security Officer
Paladin Security Group
09.2022 - 12.2022
- Update shift logs and produce daily reports to document security activities and specific incidents.
- Act as a deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in a safe environment.
- Render aid to injured and ill individuals and alert paramedics for advanced support.
- Answer alarms, investigate disturbances and contact law enforcement personnel to escalate crises.
- Respond quickly to emergency situations to assess and deflect issues.
- Leverage physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Patrol internal building spaces and facility grounds to identify and deter threats to assets.
- Communicate with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Enforce security policies and remove violators and unauthorized individuals from premises to maintain safe environment.
- Use critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with a strong sense of personal responsibility.
Respirator Fit Tester
Providence Health Care
02.2022 - 09.2022
- Educated hospital staff on correct respirator procedures and hospital policies.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained excellent attendance record, consistently arriving to work on time.
Lot Attendant
Cowell Auto Group
07.2019 - 08.2020
- Parked and retrieved cars according to customer needs.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
Team Leader
McDonald's Canada
09.2015 - 09.2020
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Cross-trained and provided backup support for organizational leadership.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
Diploma - Criminal Justice
Langara College
Vancouver, BC06.2023
Skills
- Command and Control
- Administrative Duties
- Site Management
- Schedule Management
- De-Escalation Techniques
- Intruder Response and Removal
- Activity Logging and Reporting
- Dynamic Communication Skills
- Effective Working Relationships
- Critical Thinking
Certification
- Basic Security Training - 2022
- Advanced Security Training - 2023
- Occupational First Aid 1 & 2 - 2022
- Mental Health First Aid - 2022
Timeline
Relational Security Supervisor
Vancouver Coastal Health
05.2024 - Current
Event Security - Field Intrusion Team
Pavco
02.2024 - Current
Relational Security Officer
Vancouver Coastal Health
02.2024 - 05.2024
Healthcare Security Site Supervisor
Paladin Security Group
08.2023 - 02.2024
Healthcare Security Senior Shift Supervisor
Paladin Security Group
04.2023 - 08.2023
Healthcare Security Shift Supervisor
Paladin Security Group
12.2022 - 04.2023
Healthcare Security Officer
Paladin Security Group
09.2022 - 12.2022
Respirator Fit Tester
Providence Health Care
02.2022 - 09.2022
Lot Attendant
Cowell Auto Group
07.2019 - 08.2020
Team Leader
McDonald's Canada
09.2015 - 09.2020
Diploma - Criminal Justice
Langara College
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