Lovepreet Singh

JOB SUMMARY: the Supervisor Relational Security is responsible for leading assigned staff on shift and communicating with the Coordinator, Relational Security Operations and Manager on-call, after business hours, as required.

The Supervisor ensures the staff on shift follow departmental policies and procedures at the direction of the Coordinator, Relational Security Operations.

The Supervisor also maintains and enforces security of persons and property in accordance with established policies and procedures.

• Uses a collective team-based approach to promote mutual problem solving within the department, and proactively anticipates and resolves issues.
• Patrols buildings and grounds, including utilizing computerized surveillance equipment and video monitoring systems. Enforces regulations and security procedures. Identifies risks, safety and security hazards and takes appropriate action. Checks doors, windows and entrances, securing same to prevent unauthorized entrance by others.
• Responds to emergencies such as the Interior Health Disaster Plan, fire, and physically aggressive patients; assesses the situation, consults with medical staff and others, and takes appropriate action as required.
• Investigates, resolves and reports disturbances utilizing non-violent interventions. Documents and reports incidents in accordance with established Protection Services procedures.
• Provides security for Interior Health patients, as requested by the patient care team, to maintain a safe and orderly workplace. Provides security escort for staff and patients as required. Responds to requests for assistance from staff, patients and the public.
• Utilizes and operates photo identification, access control, CCTV and other security systems programs.
• Provides pre/post flight safety inspections of heliports following appropriate departmental procedures.
• Maintains a daily log of events and prepares detailed reports.
• Communicates with the on-call leadership after business hours regarding emergent issues, as required.
• Utilizes Protection Services Database to input metrics regarding critical incidents such as staff response time to emergency situations, physical encounters, etc., in order to support departmental goals and objectives.
• Reviews reports to ensure accuracy and appropriate handover across shifts.
• Conducts preliminary investigations following accidents/injury of Protection Services Officers.
• Provides support to Interior Health staff in response to challenging behavior in a healthcare setting. Implements and follows necessary procedures in case of emergencies, such as the Interior Health Disaster Plan.
• Assists in the creation of safety security plans to manage the presence of individuals presenting specific increased risk to staff and facilities.
• Liaises with fire, police and other related community officials, regarding fire and security protocol, per departmental guidelines.
• Performs other related duties as assigned.

• Maintained professional, organized, and safe environment for employees and patrons.
• Accomplished multiple tasks within established timeframes.
• Managed and motivated employees to be productive and engaged in work.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.
• Do Scheduling and Train staff
• Keep track of companies equipments
• Client care and Assist HR to recruit
• Work in field when needed

• Team motivator
• Fix the issues occur in field
• Train employees
• Reporting manager about errors
• Helping management to fill cancelation and no shows

• Has experience to work in Downtown core area, on high theft locations. Has capability to make arrests, recoveries and prevent thefts.
• Knows how to operate CCTV
• Patrols residential buildings, hotels and Private bussiness.
• Daily activity log submission
• Knows drill to respond, in critical situations to management

• Crew member worked on a grill as main person.
• Side cash and dish washer.
• Expert in all the jobs whatever the task was at Tim Hortons.