Arsh Rattol
Surrey,Canada
Summary
Going the extra mile in delivering exceptional customer service each and every single time
Arsh Rattol has been working in operations department since 1 year with Maclure’s Cabs 1984 Ltd. An analytical thinker with a keen attention to detail, she seeks new relationships while expanding existing ones and accountable for the assigned task with positive attitude, seek learning opportunities.
Overview
1
1
year of professional experience
Work History
Office Assistant
Maclure’s Cabs 1984 Ltd.
10.2022 - Current
- Handing day-to-day operations, recording entries in the software, billing and invoicing, handling driver inquiries over phone.
- Utilized office management software to record and track customer information.
- Dealing with customers, disputing emails with responding with email management skills.
- Learning dispatch, taking calls from customers for booking trips.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Trainee as Pharmacy Assistant
Shopper’s Drug Mart
12.2023 - 01.2024
- filling the medicines, packaging and labeling correctly, Checking patients names and keep ready the medicine for their pickup, organizing the medication alphabetically for their pickup.
- Restocking the medicines in the correct order. enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
- Developed strong working relationships with trainees, fostering a supportive learning environment.
- Performed administrative functions, answering phones and filing paperwork in support of department.
- Handled day-to-day customer or client questions via telephone or email.
Education
Associate of Arts - Arts Education
University Canada West
VANCOUVER05.2024
Skills
- Fluent in English, Hindi (India), Punjabi (India)
- MS Word, Excel, PowerPoint, Email management skills, typing
- OUTSTANDING NETWORKING SKILLS
- RELATIONSHIP BUILDING SKILLS
- TEAM PLAYER
- CUSTOMER FOCUSED
- SEEK LEARNING OPPORTUNITIES
- COMMUNICATION SKILLS IN MULTIPLE LANGUAGES
Relevant Education
Associate of Arts Degree, University Canada West, Vancouver, Canada, 22-24, Graduating with good GPA, Scholarship, Participation in Career development Programs
Employment Highlights
Data entry Clerk, Maclure’s Cabs 1984 Ltd., 22-23, Handing day to day operations, recording entries in the software, billing and invoicing, handling driver inquiries over phone, dealing with customers, disputing emails with responding with email management skills.
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Book Reading
Reading books related to business and financial management.
Mental exercise
Diary Writing
Timeline
Trainee as Pharmacy Assistant
Shopper’s Drug Mart
12.2023 - 01.2024
Office Assistant
Maclure’s Cabs 1984 Ltd.
10.2022 - Current
Associate of Arts - Arts Education
University Canada West
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