Summary
Overview
Work History
Education
Skills
Timeline
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Parminder Kaur

Halifax,NS

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Accounting Office Assistant

Walmart canada
12.2023 - Current
  • Ensured all paperwork was completed correctly and submitted on time.
  • Reconciled discrepancies between physical count of funds versus computerized records.
  • Balanced daily cash register totals to ensure accuracy of transactions.
  • Provided support to other departments when needed regarding cashiering functions.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.

Customer Service Manager

Walmart Canada
03.2023 - Current
  • Served as point-of-contact between customers and internal teams regarding escalated issues requiring special attention.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Monitored staff performance to ensure adherence to customer service standards.
  • Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.

Pizza Cook

Chicago Pizza
05.2022 - 09.2023
  • Operated slicers, mixers, grinders, and other kitchen equipment following safety protocols.
  • Weighed out portions of ingredients required for each type of pizza ordered.
  • Adjusted oven racks to ensure even cooking results when baking multiple pizzas.
  • Kept stations stocked and ready for use to maximize productivity.

Packaging and Production Assistant

Wendel's True Foods Gluten Free Certified Bakery
06.2022 - 03.2023
  • Ensured compliance with production safety regulations.
  • Ran errands as necessary for the production team.
  • Managed production paperwork, ensuring accurate and timely submissions.
  • Prepared baked goods such as cakes, pies, cookies, donuts, and other pastries according to recipes.
  • Minimized cross-contamination and infection risks by consistently following safe food handling procedures.

Cashier Supervisor

Walmart
04.2021 - 05.2022
  • Processed refunds and exchanges promptly according to established policies.
  • Monitored shift-level performance, providing coaching and guidance to staff on proper cash handling procedures.
  • Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.

Food Coordinator

Starbucks
03.2021 - 09.2021
  • Resolved customer complaints quickly and effectively while maintaining a positive attitude.
  • Maintained records of all purchases, invoices, and payments related to food services.
  • Monitored food quality and freshness while ensuring compliance with health and safety regulations.
  • Monitored temperatures of prepared food and cold-storage areas.

Assistant Sales Manager

Bank
01.2020 - 04.2020
  • Ensured accurate data entry into the banks' computer system.
  • Processed deposits, withdrawals, transfers, payments, checks.
  • Educated clients on the benefits of various investment options.
  • Maintained records of customer transactions.

Education

PG Diploma - Supply Chain Management

Cape Breton University
12-2022

MBA - HR and Marketing

Kurukshetra University, Kurukshetra
12-2019

Bachelor of Commerce - General

Kurukshetra University, Kurukshetra
05-2017

Skills

  • Interpersonal abilities to deal with both customers and co-workers
  • Knowledge of Microsoft Word, Excel, PowerPoint
  • Willingness to learn
  • Punctual and Reliable
  • Time Management
  • Financial Planning
  • Asset Protection
  • Cash Handling
  • Financial Advising
  • Account Management

CERTIFICATIONS

DIGITAL MARKETING INTERN

Timeline

Accounting Office Assistant

Walmart canada
12.2023 - Current

Customer Service Manager

Walmart Canada
03.2023 - Current

Packaging and Production Assistant

Wendel's True Foods Gluten Free Certified Bakery
06.2022 - 03.2023

Pizza Cook

Chicago Pizza
05.2022 - 09.2023

Cashier Supervisor

Walmart
04.2021 - 05.2022

Food Coordinator

Starbucks
03.2021 - 09.2021

Assistant Sales Manager

Bank
01.2020 - 04.2020

PG Diploma - Supply Chain Management

Cape Breton University

MBA - HR and Marketing

Kurukshetra University, Kurukshetra

Bachelor of Commerce - General

Kurukshetra University, Kurukshetra

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