STUDENT I always try to learn a new skill. Now , I am looking forward to enhance my work experience, where I can develop as an individual and can learn about my true potentials in order to grow.
Overview
2
2
years of professional experience
Work History
Office Executive
Chartered Accountants
Ludhiana , Punjab, India
03.2023 - 07.2023
Analyzed data to identify trends in order to improve operational efficiency.
Researched and prepared reports required by management or governmental agencies.
Interpreted and communicated work procedures and company policies to staff.
Analyzed financial activities of department to share budgetary input with managers.
Managed, scheduled and coordinated office functions and activities for employees.
Front Desk Executive
IVY Institute of Accounts and Taxation
Ludhiana , Punjab
10.2021 - 02.2023
Working as a customer service and front desk receptionist has honed my communication, problem-solving, and time management skills. I've learned to multitask effectively, collaborate in a team, and prioritize customer satisfaction. My experience has also provided me with a solid understanding of retail procedures, such as cash handling and returns. These skills and experiences make me well-equipped to excel in a role at Walmart Superstore, where customer service and teamwork are key priorities.
Developed vast knowledge of local area to provide guests with information about dining options, arts, culture and other entertainment.
Monitored visitor access to secure areas of the building.
Created new accounts for customers in the company database system.
Maintained an accurate inventory of office supplies.
Resolved guest complaints promptly and followed-up to verify restored satisfaction.
Education
10+2 - Commerce
R.S. Model Sen.sec. School
Shastri Nagar, Ludhiana, Punjab, India
2021
Diploma in Data Entry And Business Management - Commerce
IIAE IVY Institute of Advanced Education
Ludhiana, Punjab, India
06-2021
Skills
SOFT SKILLS
Excellent leadership skills at team tasks
Customer Service- ability to meet the customer's needs in a prompt and a professional way
Effective at Time management and multitasking so as to cope up with the busy schedules with the consumers and the workplace
Easily Adaptable to flexible schedules
Efficient at interpersonal and communication skills
Proficient at problem solving and come up with a viable solution timely
Patience - as a crucial skills to deal with the customers, complaints, busy schedules and co-workers
HARD SKILLS
Computer -
Proficiency of Microsoft program such as word, Power point and Excel
Analytical - Problem Solving and time management, using smart work initiatives
References
References available upon request.
Timeline
Office Executive
Chartered Accountants
03.2023 - 07.2023
Front Desk Executive
IVY Institute of Accounts and Taxation
10.2021 - 02.2023
10+2 - Commerce
R.S. Model Sen.sec. School
Diploma in Data Entry And Business Management - Commerce