Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline

Parminder Kaur

Halifax,NS

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Accounting Office Assistant

Walmart canada
Halifax, Nova Scotia
12.2023 - Current
  • Ensured all paperwork was completed correctly and submitted on time.
  • Reconciled discrepancies between physical count of funds versus computerized records.
  • Balanced daily cash register totals to ensure accuracy of transactions.
  • Provided support to other departments when needed regarding cashiering functions.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.

Customer Service Manager

Walmart Canada
Halifax, Nova Scotia
03.2023 - Current
  • Served as point-of-contact between customers and internal teams regarding escalated issues requiring special attention.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Monitored staff performance to ensure adherence to customer service standards.
  • Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.

Packaging and Production Assistant

Wendel's True Foods Gluten Free Certified Bakery
Langley, British Columbia
06.2022 - 03.2023
  • Ensured compliance with production safety regulations.
  • Ran errands as necessary for the production team.
  • Managed production paperwork, ensuring accurate and timely submissions.
  • Prepared baked goods such as cakes, pies, cookies, donuts, and other pastries according to recipes.
  • Minimized cross-contamination and infection risks by consistently following safe food handling procedures.

Pizza Cook

Chicago Pizza
Surrey, British Columbia
05.2022 - 09.2023
  • Operated slicers, mixers, grinders, and other kitchen equipment following safety protocols.
  • Weighed out portions of ingredients required for each type of pizza ordered.
  • Adjusted oven racks to ensure even cooking results when baking multiple pizzas.
  • Kept stations stocked and ready for use to maximize productivity.

Cashier Supervisor

Walmart
Sydney, Nova Scotia
04.2021 - 05.2022
  • Processed refunds and exchanges promptly according to established policies.
  • Monitored shift-level performance, providing coaching and guidance to staff on proper cash handling procedures.
  • Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.

Food Coordinator

Starbucks
Sydney, Nova Scotia
03.2021 - 09.2021
  • Resolved customer complaints quickly and effectively while maintaining a positive attitude.
  • Maintained records of all purchases, invoices, and payments related to food services.
  • Monitored food quality and freshness while ensuring compliance with health and safety regulations.
  • Monitored temperatures of prepared food and cold-storage areas.

Assistant Sales Manager

Bank
01.2020 - 04.2020
  • Ensured accurate data entry into the banks' computer system.
  • Processed deposits, withdrawals, transfers, payments, checks.
  • Educated clients on the benefits of various investment options.
  • Maintained records of customer transactions.

Education

PG Diploma - Supply Chain Management

Cape Breton University, Sydney, NS
12-2022

MBA - HR and Marketing

Kurukshetra University, Kurukshetra
12-2019

Bachelor of Commerce - Commerce

Kurukshetra University, Kurukshetra
05-2017

Skills

  • Interpersonal abilities to deal with both customers and co-workers
  • Basic knowledge of Microsoft Word, Excel, PowerPoint
  • Willingness to learn
  • Punctual and Reliable
  • Time Management

Personal Information

Specialization: Digital Marketing

References

References available upon request.

Timeline

Accounting Office Assistant - Walmart canada
12.2023 - Current
Customer Service Manager - Walmart Canada
03.2023 - Current
Packaging and Production Assistant - Wendel's True Foods Gluten Free Certified Bakery
06.2022 - 03.2023
Pizza Cook - Chicago Pizza
05.2022 - 09.2023
Cashier Supervisor - Walmart
04.2021 - 05.2022
Food Coordinator - Starbucks
03.2021 - 09.2021
Assistant Sales Manager - Bank
01.2020 - 04.2020
Cape Breton University - PG Diploma, Supply Chain Management
Kurukshetra University, Kurukshetra - MBA, HR and Marketing
Kurukshetra University, Kurukshetra - Bachelor of Commerce, Commerce

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Parminder Kaur