Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Parminder Kaur

Winnipeg,MB

Summary

Experienced Security Guard with a strong background in security monitoring and expert knowledge of surveillance protocols and CCTV equipment. Detail-oriented and focused, I consistently mitigate risks and make reasoned decisions in high-pressure situations. As a confident Security Guard, I excel at making critical decisions swiftly and effectively. I calmly and rationally meet security challenges, ensuring the safety and well-being of individuals and property.

Overview

2
years of professional experience
1
Certificate

Work History

Paladin Security Group

Front Desk Representative
03.2024 - Current

Job overview

  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Planned coverage needs and organized services to support incoming special events.
  • Developed strong rapport with guests through friendly interactions and genuine interest in their well-being during their stay.

Working Women Society

Supervisor - Tutor(REMOTE -POSITION)
02.2024 - Current

Job overview

  • Lead and mentor a team of tutors, ensuring high-quality educational support and smooth front desk operations
  • Coordinate and execute educational workshops and community events, handling logistics like room bookings and technology setup
  • Oversee onboarding and training of new staff, ensuring they have the resources and guidance needed to succeed
  • Manage office supplies and procurement processes, optimizing resources for operational efficiency
  • Engage with students and community members, addressing their needs and enhancing their experience.

Logixx Security Inc.

Concierge
01.2023 - 01.2024

Job overview

  • Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
  • Addressed customer inquiries with timely and professional responses via phone, email, and in-person interactions.

McDonald's

Crew Trainer
05.2022 - 12.2023

Job overview

  • Trained new employees on McDonald's operational procedures, customer service standards, and health and safety protocols
  • Mentored team members, helping them improve performance and achieve operational goals
  • Ensured high levels of customer satisfaction through effective team coordination and adherence to quality standards
  • Recognized as Employee of the Month for exceptional service and leadership.

Education

Seneca College
North York, ON

Diploma in Computer System Technician
08.2024

University Overview

Seneca College
North York, ON

Certificate in General Arts
12.2023

University Overview

Skills

  • Workplace Safety
  • First Aid Certified
  • Patrolling
  • ID Verification
  • Punctuality
  • Reporting skills
  • Emergency Response
  • English fluency
  • Staff Management
  • Work ethic
  • Report Preparation
  • Emergency awareness
  • Incident Reporting
  • Complex Problem-Solving

Certification

  • Security License
  • CPR
  • Use of Force
  • Handcuff Training
  • MOAB

Languages

English
Full Professional

Timeline

Front Desk Representative
Paladin Security Group
03.2024 - Current
Supervisor - Tutor(REMOTE -POSITION)
Working Women Society
02.2024 - Current
Concierge
Logixx Security Inc.
01.2023 - 01.2024
Crew Trainer
McDonald's
05.2022 - 12.2023
Seneca College
Diploma in Computer System Technician
Seneca College
Certificate in General Arts
  • Security License
  • CPR
  • Use of Force
  • Handcuff Training
  • MOAB
Parminder Kaur