Dominique Perolina
Security And Dispatcher
Edmonton,AB
Summary
Dynamic security professional with extensive experience at Paladin Security Group, adept at incident reporting and access control. Proven ability to enhance safety through effective teamwork and stress tolerance, significantly reducing theft and disturbances. Skilled in maintaining accurate records and coordinating security resources during high-pressure events.
Overview
4
4
years of professional experience
1
1
Certification
2
2
Languages
Work History
Security Dispatcher
Paladin Security Group
10.2024 - Current
- Operated and monitored fire alarm and security CCTV systems to maintain building safety.
- Assisted in the creation of comprehensive incident reports, detailing all relevant information for further analysis and resolution.
- Leveraged two-way radio or telephone to dispatch security officers or other personnel.
- Maintained accurate records of dispatched calls, ensuring timely follow-up on pending issues and seamless shift transitions.
- Supported successful event management by coordinating security resources, access control points, and crowd control measures effectively during special events or emergencies.
Security Officer
Paladin Security Group
10.2023 - Current
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Batch Cook
McDonald's
08.2021 - 10.2023
- Adapted quickly to changing priorities in a fast-paced kitchen environment without compromising dish quality or safety standards.
- Conducted daily inspections of storage areas to monitor ingredient freshness and discard expired items as needed.
- Reduced waste by properly storing leftover ingredients for future use or repurposing into new dishes.
Education
High School Diploma -
Holy Trinity High School
Edmonton, Canada 05.2001 -
Skills
Incident reports
Access control
Daily reports
Stress tolerance
Teamwork
Listening skills
Accomplishments
- Supervised team of 20+ security agents daily.
- Remained calm during numerous hostile interactions and medical calls.
- Saved numerous individuals from an overdose.
- Arrested individuals when the situation was in need of it.
- Solved technical issues during high stress calls.
- Trained other security agents and dispatchers.
Certification
FIRST AID
Performance Recognition
On August 12, 2024 an individual passed away on site due to an overdose. My team and I managed the situation while remaining calm. We provided crowd control and assistance to the paramedics and firefighters on scene. At the same time, giving clear and concise updates of the situation to the dispatcher. The situation went by smoothly with minimal disturbances due to my team's teamwork and effort.
Timeline
Security Dispatcher
Paladin Security Group
10.2024 - Current
FIRST AID
03-2024
Security Officer
Paladin Security Group
10.2023 - Current
Batch Cook
McDonald's
08.2021 - 10.2023
High School Diploma -
Holy Trinity High School
05.2001 -
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