Pardeep Singh
Pointe-au-baril-station
Summary
I am a 24 year old line cook, server/bartender from Pointe Au Baril, Ontario. It is a small town outside of Parry Sound, Ontario. Currently working in a small restaurant inside a gas station that seats 30 people. Our peak season, we'd served 200+ customers on average with a daily sales of 5000-6000$.
Originally from Philippines, but growing up in a Punjabi (Indian) household. I grew up in a very diverse culture experiencing two side. I put myself through college while also working full time. This is my biggest self achievement is I was able to support myself and did not need to ask for financial support from my parents. Studied in Seneca College in North York, Ontario. I finished in business diploma on April of 2023.
Overview
4
4
years of professional experience
Work History
Food Service Supervisor
PAB Station
04.2023 - Current
- Identified team weak points and implemented corrective actions to resolve concerns.
- Tracked food production levels, meal counts, and supply costs.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Collaborated with the kitchen staff to ensure a smooth and efficient food and drink service
- Monitored food preparation and service to ensure quality standards were met
- Up sold additional drinks and food items to customers, increasing overall sales by building good relationships with customers
Night Supervisor
Park For U
06.2022 - 03.2023
- Managed the night shift staff, ensuring all tasks were completed in a timely manner
- Resolved customer complaints in a professional and timely manner
- Managed a system for tracking driver performance and providing feedback to improve customer service
- Ensured the office was clean, orderly, and well-stocked with supplies
- Developed and implemented office procedures resulting in a 40% improvement in efficiency
Field Marketing Representative
Kognitive Marketing
09.2021 - 05.2022
- Developed marketing campaigns to increase brand awareness and customer acquisition
- Collaborated with marketing and sales teams to improve content marketing and cross-promotional initiatives
- Developed customer feedback surveys to monitor customer satisfaction with products and services
- Developed and maintained relationships with customers to build trust and ensure customer satisfaction
Education
Diploma - Business
Seneca College of Applied Arts And Technology
North York04-2023
High School Diploma -
University of Santo Tomas
Manila, Philippines05-2020
Skills
- Complaint resolution
- Product and service solutions
- Clerical support
- Organization skills
- Multitasking and prioritization
- Ability to Work Under Pressure
- Adaptability
- Communication Skills
- Customer Service
- Sales techniques
Languages
English
Native or Bilingual
Punjabi
Professional Working
Tagalog
Native or Bilingual
Timeline
Food Service Supervisor
PAB Station
04.2023 - Current
Night Supervisor
Park For U
06.2022 - 03.2023
Field Marketing Representative
Kognitive Marketing
09.2021 - 05.2022
Diploma - Business
Seneca College of Applied Arts And Technology
High School Diploma -
University of Santo Tomas