Paolo San Andres
Red Deer,Alberta
Summary
Proactive and motivated professional with multi-level management expertise. Extensive experience managing kitchen, hospitality teams, supportive living facility, and human resources. Effective operational management and relationship building. Skilled in recruitment, payroll processing, and budget administration. Strong problem-solving abilities with focus in fostering positive workplace environments and ensuring compliance with industry standards. Values honesty an equality.
Overview
8
8
years of professional experience
Work History
Human Resource Coordinator
Optima Living
12.2022 - Current
- Maintained human resources information system and kept employee files up to date and accurate.
- Facilitated open communication channels between employees and management, resolving conflicts swiftly when needed.
- Supported managers in addressing employee concerns, fostering positive workplace relationships.
- Established solid relationships between departments by providing well-rounded support across various teams.
- Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
Food Service Manager
The Hamlets by Optima Living
10.2021 - 12.2022
- Developed rotating menus.
- Tracked food production levels, meal counts, and supply costs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Hired and trained new food service personnel to maintain high productivity levels of staff.
Food Service Manager
Points West Living
06.2016 - 10.2021
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Reviewed and approved employee schedules and timesheets.
- Tracked food production levels, meal counts, and supply costs.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Ensured high standards of cleanliness and sanitation with regular inspections and staff training.
Interim General Manager
Points West Living
12.2019 - 06.2020
- Managed a diverse team of hospitality and healthcare professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development and implementations, forecasting and financial reporting. Overseeing employee evaluations, client satisfaction and contract details.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Education
Certificate - ASCHA Site Manager Program
Red Deer Polytechnic
Red DeerRed Seal Certified Chef
Journeyman CertifiedDiploma - Human And Community Social Work Services
Hamptons College
Calgary, AB03.2024
Diploma - Paralegal Studies
CDI College
Calgary, AB09.2022
Diploma - Culinary Arts & Hotel Management
International School For Culinary Arts & Hotel Mgt
Quezon City, Philippines07.2008
Skills
- Operational Management
- Relationship building
- Problem Solving
- Mediation Expertise
- Budgeting and financial management
- Labor cost control
- Facility Management
- Recruitment and hiring
Languages
English
Full Professional
Arabic
Limited Working
Tagalog
Native or Bilingual
Timeline
Human Resource Coordinator
Optima Living
12.2022 - Current
Food Service Manager
The Hamlets by Optima Living
10.2021 - 12.2022
Interim General Manager
Points West Living
12.2019 - 06.2020
Food Service Manager
Points West Living
06.2016 - 10.2021
Certificate - ASCHA Site Manager Program
Red Deer Polytechnic
Red Seal Certified Chef
Diploma - Human And Community Social Work Services
Hamptons College
Diploma - Paralegal Studies
CDI College
Diploma - Culinary Arts & Hotel Management
International School For Culinary Arts & Hotel Mgt
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