OLHA MAZUR
Summary
Experienced and results-driven hospitality professional with nearly 2 years of expertise in senior housing. Passionate about fostering welcoming and inclusive communities, with a proven track record of successfully coordinating events that enhance resident engagement and satisfaction. Seeking a role in a restaurant or cafe to leverage skills and experience for driving business growth and ensuring exceptional customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Optima Living
06.2023 - Current
- Take meal orders
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Answering questions about menu items
- Serve meals and beverages, including carrying heavy trays
- Kindly work with residents requiring alternate menu option due to allergies or medical reasons
- Assist with dishes and food preparation
- Ensure the dining room and kitchen are safe and sanitary
- Serve during special events and catered functions as needed
- Setting and re-setting tables, clearing debris and garbage
- Assist with receiving and storing food and supplies
- Identify and report any health, safety, and maintenance concern
- Be able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors
Housekeeping
Hampton INN
08.2022 - 05.2023
- Room preparation and cleaning
Personal banking officer
Privatbank
01.2020 - 06.2022
- Consultation in the field of international transfers
- Registration of deposits of individuals
- Consultation in the field of international transfers
Sales Manager
Real-Avto
12.2015 - 10.2017
- Selection of auto parts by vin code
- Customer service
- Work with automobile catalogs
Education
Master degree -
National University of Water Management And Environmental Sciences
01.2011
Skills
- Dedicated Work Ethic
- Exceptional customer service
- Cash Transactions
- Customer Interaction
- Polished Professional Image
- Maintaining Cleanliness Standards
- Professional Dining Etiquette
- Streamlined Ordering Procedures
- Effective Time Management
- Problem-Solving and Conflict Resolution
- Collaborative Team Engagement
- Adaptability in Dynamic Environments
- Attention to Detail and Quality Control
- Food Safety Compliance
- ProServe
Languages
English
Ukrainian
Certification
CCHSS standard 9 Training for Support Services for Senior Living; February 05, 2024
AGLC: ProServe Liquor Staff Training; October 20, 2023 -
Timeline
Server
Optima Living
06.2023 - Current
Housekeeping
Hampton INN
08.2022 - 05.2023
Personal banking officer
Privatbank
01.2020 - 06.2022
Sales Manager
Real-Avto
12.2015 - 10.2017
Master degree -
National University of Water Management And Environmental Sciences
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