Pallavi Vij
Greater Sudbury
Summary
Highly efficient and well established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's Canada
10.2023 - Current
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Executive
IndusInd Bank Limited
07.2022 - 08.2023
- To inward and maintain a record of all the forms received in the account opening Hub
- To arrange all the forms and KYC documents as per sequence
- Scanning of Account opening forms, fixed deposit, personal loan files, and bills
- Timely management of scanning and stamping of all the forms within TAT
- Dispatch all the processed forms for storage and keep a record of that also
- To ensure nil pendency at the end of the day
Concurrent Auditor
State Bank of India, GHK & Associates
07.2021 - 06.2022
- To ensure accuracy and due compliance with the internal systems, procedures, and guidelines of the bank
- To ensure timely detection of irregularities and lapses and help prevent fraudulent transactions at the branch
- To seek a better optimization of its overall management
- To see whether the transactions or decisions are within the policy parameters laid down by the Head Office, and they do not violate the instructions or policy prescriptions of the Reserve Bank of India
Customer Care Executive and Sales Representative
Unifane Solutions (OPC) Private Limited
05.2020 - 12.2020
- Maintaining a positive, empathetic, and professional attitude toward customers and resolving their queries
- Processing orders, forms, applications, and requests
- Acquire the technical knowledge of the product and be responsible for the maximum number of incoming sales
- To achieve unique expertise to solve specific problems or help meet technical challenges
- Perform troubleshooting steps to diagnose the faults in the application and Electronic Logging devices
Education
Global Business Management -
Cambrian College of Arts and Technology
Bachelor of Commerce (B. Com) -
Panjab University Chandigarh
Senior Secondary -
CBSE Board Delhi
Matriculation -
CBSE Board Delhi
Skills
- Strong determination to do any kind of work
- Positive attitude
- Dedicated and confident
- Client Handling
- Build collaborative relationships
- Multilingual (fluent in English and Hindi)
- Possess good knowledge of caring for, supporting, and taking responsibility for work given
- Good analytical skills, strategic thinking, multitasking ability
- Customer's handling
- Health Code Compliance
- Interactive Communication Skills
- Problem-Solving
Disclaimer
I hereby declare that the information mentioned above is true and to the best of my knowledge. Kindly look forward to the best opportunity.
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Crew Member
McDonald's Canada
10.2023 - Current
Executive
IndusInd Bank Limited
07.2022 - 08.2023
Concurrent Auditor
State Bank of India, GHK & Associates
07.2021 - 06.2022
Customer Care Executive and Sales Representative
Unifane Solutions (OPC) Private Limited
05.2020 - 12.2020
Global Business Management -
Cambrian College of Arts and Technology
Bachelor of Commerce (B. Com) -
Panjab University Chandigarh
Senior Secondary -
CBSE Board Delhi
Matriculation -
CBSE Board Delhi
Similar Profiles
Marjolyn E. SilvaMarjolyn E. Silva
Food Service Supervisor at McDonald's CanadaFood Service Supervisor at McDonald's Canada
MohammadNouman ShaikhMohammadNouman Shaikh
Manager at McDonald's CanadaManager at McDonald's Canada
Maria Rosario "Maru" SicatMaria Rosario "Maru" Sicat
Team Leader / Shift Manager at McDonald's CanadaTeam Leader / Shift Manager at McDonald's Canada
AISWARYA SHAJIAISWARYA SHAJI
Crew Trainer at McDonald's CanadaCrew Trainer at McDonald's Canada
Melanie BellMelanie Bell
Paralegal Assistant Student at Confident Direction Paralegal ServicesParalegal Assistant Student at Confident Direction Paralegal Services