Pallavi Mishra
Mississauga,ON
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service, drives sales through engagement of customers, suggestive selling, and sharing product knowledge
Overview
3
3
years of professional experience
Work History
Sales Associate
Central
06.2019 - 08.2022
- Managed 50+ customers per day, increased sales by 10%
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Informed customers of promotions to increase sales productivity and volume.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Attended monthly sales meetings and quarterly sales trainings.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Education
Bachelor of Arts -
JD Womens College
Patna Bihar07.2004
Skills
- Documentation and Recordkeeping
- Dispute Mediation
- Product Promotion
- Cash handling accuracy
- Credit and collection
- Excellent multitasker
- Ability to work in fast-paced environment
- Sales-driven and goal-oriented attitude
- Excellent written and verbal communication skills
- Basic computer skills and ability to use point-of-sale
- Ability to build relationships with customers
- Adjust quickly to changing priorities and conditions
- Daily and report generation, reconciliation and analysis
- Work independently
- Customer service help
- Strong service skill
Timeline
Sales Associate
Central
06.2019 - 08.2022
Bachelor of Arts -
JD Womens College
Similar Profiles
Tanima SinghaTanima Singha
Administrative Assistant at Ministry of Finance, Central Tax & Central ExciseAdministrative Assistant at Ministry of Finance, Central Tax & Central Excise
Shannon PierceShannon Pierce
Secretary at Central Square Central SchoolsSecretary at Central Square Central Schools
KATELYNN SHARPKATELYNN SHARP
Substitute Teaching Assistant at Central Square Central School DistrictSubstitute Teaching Assistant at Central Square Central School District