Palak Pandey
Toronto,Canada
Summary
Ambitious Public Relations Intern focused on contributing to company success while learning from established professionals. Desiring to take on challenging position with long term career potential.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Wine Merchant
Wine Rack
2023.09 - Current
- Listened to customer needs and desires to identify and recommend optimal products
- Opened, shelved and merchandised new products in visually appealing and organised displays for optimal sales promotions
- Monitored customers for signs of security concerns and escalated issues to management
- Managed efficient cash register operations
- Engaged in friendly conversation with customer to better uncover individual needs
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions
- Recommended complementary purchases to customers, increasing revenue
Server
Tahini's
2023.05 - 2023.09
- Worked in the kitchen in fast-paced, quick-serving restaurant
- Performing stocking activities, kitchen tasks, and cashier duties
- Communication with the customers to maintain a positive and fun environment in the restaurant
Recruitment Operations Specialist
Optum Global Solution India Pvt. Ltd
2022.06 - 2023.04
- Pre-screened resumes prior to sending to corporate hiring managers for consideration
- Coordinated implementation of people-related services, policies and programs through departmental staff
- Assisted with writing job postings and job descriptions for boards
- Administered employee benefits programs and assisted with open enrollment
- Improved office efficiency by effectively managing internal communications and correspondence
- Collaborated with managers to identify and address employee relations issues
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
- Hired employees and initiated new hire paperwork process
Education
Post-Degree Certificate - Public Relations
York University
Toronto, Ontario04.2025
Post-Degree Certificate - Human Resource Management
York University
Toronto, Ontario01.2024
Skills
- Time management
- Customer service
- Communication skills
- Recruiting
- Teamwork and collaboration
- Sales closing
- Reliability
- Task Prioritization
- Computer Proficiency
- Microsoft Office
- Conflict Resolution
- Relationship Building
Certification
SmartServe
Languages
English
Hindi
Expectedgraduation
04/2025
Timeline
Wine Merchant
Wine Rack
2023.09 - Current
Server
Tahini's
2023.05 - 2023.09
Recruitment Operations Specialist
Optum Global Solution India Pvt. Ltd
2022.06 - 2023.04
Post-Degree Certificate - Public Relations
York University
Post-Degree Certificate - Human Resource Management
York University
SmartServe
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