Proven Personal Support Worker and Security Officer with a track record of enhancing patient and facility safety at Direct Action In Support Of Community Homes Inc. Excelled in compassionate care, incident reporting, and problem-solving, significantly improving client quality of life and security protocol adherence. Skilled in fostering trust and maintaining privacy, demonstrating a commitment to excellence in all aspects of care and security.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Direct Action In Support Of Community Homes Inc
10.2019 - Current
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Assisted with daily living activities, running errands, and household chores.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Consulted with supervisors to assess cases and plan strategies for enhancing care.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Built strong relationships with clients to deliver emotional support and companionship.
Documented vitals, behaviors, and medications in client medical records.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Identified needs and coordinated plans for travel and out-of-town functions.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Transported clients to and from medical appointments with safety and efficiency.
Security Officer
Save On Foods
09.2019 - Current
Reported suspicious activities and persons to law enforcement.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Screened individuals and prevented passage of prohibited articles into restricted areas.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Checked and verified photo identification prior to granting facility access.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Monitored CCTV cameras and alarm systems for security breaches.
Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Wrote detailed reports of all security breaches and investigations.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Completed full building and grounds patrols to spot and investigate concerns.
Responded quickly to emergency situations to assess and deflect issues.
Education
Bachelor Of Science - Education - Political Science
Ambrose Alli University
Ekpoma, Edo State
06.2005
Skills
Privacy and confidentiality
Medication organization
Social support
Compassionate Care
Disability Support
Meal Planning
Meal Preparation
Recreational Activities
Behavioral Management
Documentation
Incident Reporting
Progress Documentation
Care Plan Adherence
Nutrition knowledge
Complex Problem-Solving
Accomplishments
Supervised team of Number staff members.
Documented and resolved Issue which led to Results.
Achieved Result by completing Task with accuracy and efficiency.
Achieved Result through effectively helping with Task.
Languages
English
Full Professional
Certification
. Trained and certified in Winnipeg shoplifting protocol
. Trained and certified in NVCI - Non Violent Crisis Intervention
.
Timeline
Personal Support Worker
Direct Action In Support Of Community Homes Inc
10.2019 - Current
Security Officer
Save On Foods
09.2019 - Current
Bachelor Of Science - Education - Political Science
Ambrose Alli University
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