Elsie Soulier

• Planned and prepared nutritious meals and snacks to meet, low sodium and high protein diets for dialysis client.
• Developed strong and trusting rapport with client to facilitate smooth, quality care.
• Encourage independance with some assistance with activities of daily living. For instance helped client with personal needs from exercise to bathing and personal grooming.
• Cultivated interpersonal skills by building positive relationships with others.
• Proven ability to learn quickly and adapt to new situations.
• Self-motivated, with a strong sense of personal responsibility.

• Delivered exceptional customer service to guests by explaining game rules and promptly answering questions with knowledgable and friendly service
• Completed training on policies and procedures, health and safety and environmental responsibilities.
• Patrolled assigned work area, responding to guest service requests and machine service lights.
• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
• Developed strong customer relationships to encourage repeat business reminding clients of unused membership bonus coupons. Encouraged guests to appply for membership
• Set up and activated customer accounts and explain upcoming promotional offers

• Replenished guest supplies and amenities and answered guest needs and concerns
• Reported guest issues, safety and maintenance concerns immediately to supervisor.
• Interacted pleasantly with clients and guests when performing daily duties.
• Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
• Engaged with guests on room requirements and amenities to promote overall satisfaction
• Employed deep cleaning techniques for areas in need of sanitation to eliminated germs and minimize infection risk with expert bathroom and kitchen cleanings.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Experienced first hand the building of a new franchise gave me an oppportunity to witness how a business developes
• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
• Remained calm and professional in stressful circumstances. Used critical thinking skills to anticipte negative situations and effectively reported issues to supervisor for immediate recetification
• Skilled at working independently and collaboratively inclusive team environment with a strong sense of personal responsibility
• Responsible for the area I worked in terms of ensuring well stocked my promotional displays were well maintained

• Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
• Responsible for the daily activitues in the Health Cenre including staff resonsibilities. Managed a Nursing Station in a community of 2500. Ran clinics from prenatal check ups to chronic clinic where routine bloodwork and assessments done depending on clinent condition.
• Reviewed patient history to verify conditions and current medications. Ordered blood work and other test resuts needed deendng on client condition. Reviewed all blood work and arranged Dr visits with patients that needed follow up
• Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
• Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
• Did overtime after regualr clnic hours. Meddivacs arranged working collaboratley with the tertiay hospital that accepted the medivac
• During chronic clinics client received blood work and other assessments and referred as necessary to Dr to better manage their conditions
• Ran immunization clinics on a weekly basisx ro ensure children immunization was up to date with assistane from community health representatives at the same time inputting data into the proper system
• Controlled incoming and ougoing mail. Dealt with urgent isses to the head office in Winnipeg in a timely manner

• Discussed care plans with patients and explained test results and proper use of medications.
• Performed comprehensive physical examinations and documented client histories to gather information and identify health issues
• Appropriately diagnosed and treated variety of diseases and injuries through careful questioning and assessment of patient symptoms. consulted with doctor as needed
• Ordered and interpreted diagnostic tests to develop and implement treatment plans.
• Coordinated with physicians, specialists, and other medical staff to develop treatment plans for chronic conditions.
• Educated and guided patients on disease prevention and healthy lifestyle habits such as prevent Type-2 diabetes and other complications.

• Employment readiness program that helps adults improve their employability skills
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Northern Nursing Skills