Oshin Bhardwaj
Brampton,ON
Summary
Experienced customer service professional bringing 3 years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about trucking regulations and standards.
Overview
6
6
years of professional experience
Work History
Dispatch Logistician
Gigg Express Inc.
06.2022 - 08.2023
- Tracked orders and notified customers of status or potential delays.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
Dispatcher
Automan Express
06.2021 - 03.2022
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of fleet vehicles.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Answered phone calls and responded to customer emails.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Forklift Operator
Uniselect Inc
10.2019 - 04.2021
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Forklift Operator
Mevotech Automotive
10.2017 - 03.2019
- Unloaded materials and goods at designated locations for best project availability.
- Removed orders from storage, wrapped, and staged for shipments.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Communicated with floor managers to determine merchandise placement.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Inspected equipment for defects and performed repairs or maintenance tasks.
Education
Associate of Arts - Web Development
Cdi College
Montreal, QC01.2021
Skills
- Workload Delegation
- Critical Thinking
- Vendor Liaising
- Fleet Dispatching
- Transportation and Logistics Coordination
Languages
English
Native or Bilingual
punjab
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Dispatch Logistician
Gigg Express Inc.
06.2022 - 08.2023
Dispatcher
Automan Express
06.2021 - 03.2022
Forklift Operator
Uniselect Inc
10.2019 - 04.2021
Forklift Operator
Mevotech Automotive
10.2017 - 03.2019
Associate of Arts - Web Development
Cdi College
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