Oscar Plascencia
South Gate
Summary
Dedicated Shift Leader with strong cash handling and customer service management skills. Proven ability to train team members and resolve inquiries, enhancing customer satisfaction.
Overview
2
2
years of professional experience
Work History
Shift Leader
Walgreens
Lynwood, CA
11.2024 - 12.2025
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored new team members on customer service standards and operational tasks.
- Managed inventory levels, coordinating restocking efforts to maintain product availability.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
Volunteer
Cedar Sinai Medical Center
Beverly Hills, CA
02.2025 - 11.2025
- Assisted medical staff in patient care activities and administrative tasks.
- Coordinated patient transportation within the hospital to ensure timely access to services.
- Maintained cleanliness and organization of medical equipment and supply areas.
- Supported documentation processes for patient records, enhancing data accuracy and accessibility.
Cashier
Wendy's
Northridge, CA
08.2023 - 09.2024
- Processed transactions efficiently using point-of-sale systems.
- Ensured accuracy in cash handling and register balancing daily.
- Assisted customers with inquiries, providing exceptional service.
- Collaborated with team members to maintain store cleanliness and organization.
Education
No Degree - English
Cerritos College
Norwalk, CA06-2027
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Training assistance
- Customer service management
- Team supervision
- POS system operation
- Assigning work
- Shift paperwork completion
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Volunteer
Cedar Sinai Medical Center
02.2025 - 11.2025
Shift Leader
Walgreens
11.2024 - 12.2025
Cashier
Wendy's
08.2023 - 09.2024
No Degree - English
Cerritos College