Dedicated Shift Leader with strong cash handling and customer service management skills. Proven ability to train team members and resolve inquiries, enhancing customer satisfaction.
Overview
2
2
years of professional experience
Work History
Shift Leader
Walgreens
Lynwood, CA
11.2024 - 12.2025
Supervised daily operations, ensuring compliance with company policies and procedures.
Trained and mentored new team members on customer service standards and operational tasks.
Managed inventory levels, coordinating restocking efforts to maintain product availability.
Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
Volunteer
Cedar Sinai Medical Center
Beverly Hills, CA
02.2025 - 11.2025
Assisted medical staff in patient care activities and administrative tasks.
Coordinated patient transportation within the hospital to ensure timely access to services.
Maintained cleanliness and organization of medical equipment and supply areas.
Supported documentation processes for patient records, enhancing data accuracy and accessibility.
Cashier
Wendy's
Northridge, CA
08.2023 - 09.2024
Processed transactions efficiently using point-of-sale systems.
Ensured accuracy in cash handling and register balancing daily.
Assisted customers with inquiries, providing exceptional service.
Collaborated with team members to maintain store cleanliness and organization.