Maria Isabelle Mina
Tracy
Summary
Shift Leader at Taco Bell with a proven track record in enhancing operational efficiency and customer satisfaction. Skilled in cash handling and team leadership, I implemented process improvements that boosted service speed. Known for my positive attitude and ability to thrive under pressure, I consistently deliver exceptional results in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Shift Leader
Taco Bell
01.2024 - Current
- Supervised team members during shifts to ensure operational efficiency and exceptional customer service.
- Trained new employees on company policies, procedures, and best practices for food safety and sanitation.
- Managed inventory levels to optimize stock availability while minimizing waste and loss.
- Implemented process improvements that enhanced speed of service and improved overall customer satisfaction.
Employee
Taco Bell
12.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Prepared raw food materials to cook over 40 items to feed customers daily *follow procedures for safe food preparations and handling *Upheld covid protocol which includes sanitization, enforcing mask policies, * Operated drive thru services which includes handling payments, delivering food in an efficient, friendly manner *Handled payments via POS system fulfilling orders *Maintained high customer service during high volume, peaks, and fast paced environment *Use communication skills to resolve complaints quickly and professionall
Education
Health Science
California State University, Sacramento
Sacramento, CA05-2025
Associate of Science - Public Health
Las Positas College
Livermore, CA05-2023
Associate of Arts - Psychology
Las Positas College
Livermore, CA05-2023
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Attention to detail
- Time management
- Flexible and adaptable
- Dependable and responsible
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
- Computer skills
- Calm under pressure
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Shift Leader
Taco Bell
01.2024 - Current
Employee
Taco Bell
12.2019 - Current
Health Science
California State University, Sacramento
Associate of Science - Public Health
Las Positas College
Associate of Arts - Psychology
Las Positas College
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