Summary

Overview

Work History

Education

Skills

Languages

Timeline

Rosario Mendoza

Turlock

Summary

Dynamic Shift Leader at McDonald's with a proven track record in training and developing staff while ensuring exceptional customer service. Recognized for problem-solving abilities and maintaining a safe, organized environment. Fluent in Spanish, I excel in high-pressure situations, demonstrating reliability and strong communication skills to enhance team performance and customer satisfaction.

Overview

1

1

year of professional experience

Work History

Shift Leader

McDonald's

05.2021 - 03.2022

Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Responsible for stocking supplies.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Greeted customers entering store and responded promptly to customer needs.
Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.

Education

High School Diploma -

Turlock High School

Turlock, CA

05-2022

Skills

Positive attitude
Organized multi-tasker
Reliable and punctual
Problem-solving
Flexible schedule

Strong verbal and written communication
Customer service
Positive attitude and enthusiasm
FLUENT IN SPANISH

Languages

Spanish

Native or Bilingual

Timeline

Shift Leader

McDonald's

05.2021 - 03.2022

High School Diploma -

Turlock High School