Omotayo Ajenifuja
Saskatoon,SK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
HGS - Hinduja Global Solutions
11.2022 - Current
- Responded proactively and positively to rapid change.
- Created and maintained detailed database to develop promotional sales.
- Promptly responded to inquiries and requests from prospective customers.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Delivered prompt service to prioritize customer needs.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Maintained up-to-date knowledge of product and service changes.
- Managed timely and effective replacement of damaged or missing products.
Educational Assistant
Daniel Schools
03.2016 - 05.2022
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
- Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decisionmaking.
- Taught courses under guidance of senior instructors.
- Copied, organized and distributed classroom assignments or other paperwork.
- Organized and led practice, research and lab assignments.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Education
Master of Science - Crop Science
FEDERAL UNIVERSITY OF AGRICULTURE
Abeokuta, Nigeria.03.2016
Bachelor of Science - Biological Sciences
LAGOS STATE UNIVERSITY OJO
Lagos, Nigeria05.2011
Skills
- Creativity and Innovation
- Collaborative learning
- Certified Lifeguard
- Special needs education
- Teacher Assistance
- Computer and Microsoft Office Skills
- Flexible Work Schedule
- Parent-Teacher Communication
- CPR and First Aid
Reading, singing
An effective reader who loves to read books on a daily basis as well as singing.
Timeline
Customer Service Representative
HGS - Hinduja Global Solutions
11.2022 - Current
Educational Assistant
Daniel Schools
03.2016 - 05.2022
Master of Science - Crop Science
FEDERAL UNIVERSITY OF AGRICULTURE
Bachelor of Science - Biological Sciences
LAGOS STATE UNIVERSITY OJO
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