OMAR QASIM
Mississauga,CA
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Help Desk Support Technician
Arz Fine Foods
06.2024 - Current
- Diagnosed and troubleshot hardware, software and network issues.
- Installed and configured operating systems and applications.
- Installed, configured and maintained computer systems and network connections.
- Configured hardware, devices, and software to set up workstations for employees.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
Education
No Degree - Diploma
05-2025
Skills
- Software installation
- Network connectivity
- Help desk software
- Technical support
- Windows XP/vista
- Application support
- Help desk software
Languages
English
Professional Working
Arabic
Native or Bilingual
Turkish
Full Professional
Certification
- CompTIA A+ - Computing Technology Industry Association.
- CompTIA CySA+ (Cybersecurity Analyst) - Computing Technology Industry Association.
- CompTIA Network+ - Computing Technology Industry Association.
- Cisco Certified Network Associate (CCNA)
- CompTIA Certification
Timeline
Help Desk Support Technician - Arz Fine Foods
06.2024 - Current
- CompTIA A+ - Computing Technology Industry Association.
- CompTIA CySA+ (Cybersecurity Analyst) - Computing Technology Industry Association.
- CompTIA Network+ - Computing Technology Industry Association.
- Cisco Certified Network Associate (CCNA)
- CompTIA Certification
Trios College - No Degree, Diploma
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